Utilities helplines

Need to reach your electricity, water or gas provider for a supply issue, a meter or connection problem, or a bill query? This page lists verified customer care, complaint and emergency numbers for utility providers across India, with hours where available. Because a physical supply issue cannot be checked online, the provider's complaint number is the right route to raise a docket and get a restore time. Supply complaint lines are often available round the clock, while billing and account support usually run in office hours. Keep your consumer number, K number or account ID ready before calling, and note down the complaint or docket number for follow up.

For a gas leak or gas smell, treat it as an emergency, do not wait or use a website, open the windows, avoid switching anything on or off, and call the official gas emergency helpline immediately. Numbers can change and vary by area, so kindly confirm on the official provider website before calling, and never share an OTP or payment details with anyone claiming to be from the provider, as fake complaint numbers and bill payment scams are common.