Rapido

Rapido Customer Care & Booking Support

rapido.bike

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Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

Phone listed on Rapido's Google Play page +91 97405 95681
Captain notices email (Captain terms) [email protected]
Grievance officer email [email protected]
Hours24x7
Official siterapido.bike
Official supportrapido.bike/Contact
AddressRapido, Tower-A, 2nd Floor, Mantri Commercio, Marathahalli - Sarjapur Outer Ring Rd, Kariyammana Agrahara, Bellandur, Bengaluru, Karnataka 560103

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About Rapido

Chat inside the app is the first stop for a problem with a Rapido ride, and [email protected] is the customer care email in Rapido's own terms. The company behind the app is Roppen Transportation Services Pvt Ltd.

On its Google Play page Rapido lists +91 97405 95681 as its phone number. Complaints go to the grievance officer at [email protected], Captains send notices to [email protected], and during a ride the red SOS button reaches Rapido's emergency response team.

Rapido helpline — questions

Rapido lists +91 97405 95681 on its Google Play app page. For a ride problem, use chat in the Rapido app or write to [email protected]. Its terms also mention 24x7 call support in the app for app faults and safety emergencies.

Google Play par Rapido ka number +91 97405 95681 diya hai. Ride ki shikayat ke liye app me chat karein ya [email protected] par mail karein.

Write to [email protected] with your ride details. If that does not settle it, the grievance officer is on [email protected]. Report a ride or Captain problem within 24 hours of the ride, or within 72 hours if it is criminal.

Rapido's Captain terms name [email protected] for notices from Captains, and [email protected] for customer care. A complaint or grievance goes to [email protected].

Captains can also use the 24x7 call support inside the app for technical issues and safety emergencies.

Tap the red SOS button in the app. It reaches Rapido's internal emergency response team, and after an accident the app can call an ambulance and alert your emergency contacts. For police or any other emergency, dial 112.

Use +91 97405 95681 or [email protected], or chat in the app. As of now, Rapido's contact page and terms carry no toll-free number.

For bike taxis, Rapido's terms say a payment made is non-refundable, and the invoice comes to your registered email. For autos and cabs, the fare is paid to the Captain, so payment, cancellation and refund are settled with the Captain.

Rapido's corporate office is at Mantri Commercio, Bellandur, Bengaluru. The registered office of Roppen Transportation Services is at Madhapur, Hyderabad.

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Other helplines

Helpline details are compiled from public sources and verified periodically. Not affiliated with Rapido. Always confirm on the official website. How we verify this.