SiteDownStatus

Privacy Policy

Last updated: August 2026

This Privacy Policy explains how SiteDownStatus ("we", "us", "our") collects, uses, shares and protects information when you use this website. By using this site, you agree to the practices described here.

We have tried to keep this policy plain and readable. If anything is unclear, you can reach us through our Contact page.

1. Who we are

SiteDownStatus is an independent, India-first outage checker and helpline directory. We are operated by an independent team of ATHOD TECH PVT LTD, Jaipur, India. We are not affiliated with any of the services, apps, banks or government bodies listed on this site.

For any privacy question, or to exercise your rights under this policy, you can contact us.

2. Information we collect

We try to collect as little as possible. Most of the site works without you signing in or giving us any personal information at all.

a) Information you give us

  • Outage reports. When you report a problem with a service, we record the problem type you selected and the time. We do not ask for your name.

  • "Working for me" and "did this number work" feedback. We record that a confirmation was made, and the time.

  • Alert subscriptions. If you sign up to be notified when a service recovers, we store the email address you provide, and which service you asked about.

  • Contact form. If you write to us, we receive the email address and the message you send.

b) Information collected automatically

  • Technical and usage data. Like most websites, our servers automatically log information such as your IP address, browser type, device and operating system, the pages you visit, and referring pages. This helps us keep the site secure, prevent abuse, and understand what is being used.

  • Approximate location. From your IP address we may derive an approximate region (for example, a city or state) so that outage reports can be shown at an area level. We do not collect precise GPS location.

  • Cookies and local storage. We use a small number of cookies and browser local storage to make the site work and to remember basic preferences. See Section 6.

3. How we use your information

We use the information described above to:

  • show live outage status and area-level report activity;

  • send you a recovery alert if you subscribed to one;

  • reply to your messages and process corrections or requests;

  • keep the site secure, detect and prevent abuse, spam and fraud;

  • measure and improve how the site performs; and

  • comply with applicable law.

We do not sell your personal information.

4. Legal basis and your consent

We process your information where you have given consent (for example, when you subscribe to alerts or submit a form), where it is necessary to provide the service you asked for, where we have a legitimate interest such as keeping the site secure, and where we are required to by law. Where our processing relies on consent, you may withdraw it at any time as described in Section 8.

5. How we share information

We do not sell your personal data. We share information only in these limited situations:

  • Service providers. We use trusted third parties to run the site, for example hosting, content delivery and email delivery. They process data only on our instructions.

  • Analytics and advertising partners. If and when we show advertising, third parties such as ad networks may use cookies to serve and measure ads. See Section 7.

  • Legal reasons. We may disclose information if required by law, court order, or a valid request from a public authority, or to protect our rights, users, or the security of the site.

6. Cookies and local storage

We use cookies and browser local storage for a few purposes: to keep the site functioning, to remember simple preferences, to keep your session secure, and, where enabled, to measure usage and serve ads. You can control or delete cookies through your browser settings. Some basic cookies are needed for the site to work, and blocking them may affect certain features.

7. Advertising

We may display advertising on some pages of this site to support our work, and this may include Google AdSense. Advertising partners, which may include Google and its partners, may use cookies and similar technologies to show ads based on your visits to this and other sites.

You can read how Google uses information from sites that use its services at Google's advertising policy, and you can review or change your ad-personalisation settings at Google Ad Settings.

Where required, we will ask for your consent before such advertising cookies are set, and we manage that consent through a Consent Management Platform (CMP). You can change or withdraw your consent at any time using the privacy or consent option provided on the page, and you can also manage personalised advertising through the settings your ad providers offer, and through your browser. We do not place advertising on our home page or on our static information pages.

Some links on this site may be affiliate links. If you follow one and make a purchase, we may earn a commission at no extra cost to you. Affiliate links appear only where relevant, and are treated as advertising.

8. Your rights

Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, you have the right to:

  • ask what personal data we hold about you and request access to it;

  • ask us to correct information that is wrong or out of date;

  • ask us to delete your personal data, for example your alert subscription;

  • withdraw consent you have given; and

  • raise a grievance about how we handle your data.

To exercise any of these, write to us at [email protected]. We will respond within the time required by applicable law. To unsubscribe from recovery alerts, you can also use the unsubscribe link in the alert email.

9. Data retention

We keep personal information only for as long as it is needed for the purposes described in this policy, or as required by law. For example, we keep your alert subscription until the alert is sent or you unsubscribe, and we keep contact messages long enough to handle your request and our records. Technical logs are kept for a limited period for security and abuse prevention, and then deleted or anonymised.

10. Security

We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission or storage over the internet is fully secure, so while we work to protect your data, we cannot guarantee absolute security.

11. Children

This site is meant for a general audience and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us and we will delete it.

12. Third-party links

Our site links to external websites, for example official service and helpline pages. We are not responsible for the privacy practices or content of those sites. Please read their own privacy policies.

13. Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top, and significant changes will be made clear on this page. Please check back from time to time.

14. Contact and grievances

For any question about this policy, or to raise a privacy grievance, contact us at:

SiteDownStatus
Email: [email protected]
Based in Jaipur, India

We aim to respond within 3 to 5 working days, and within any time limit required by law.