Contact us

Have you spotted something wrong, a stale helpline number, a status that looks off, or a service we should be tracking? This is the right place to tell us. Corrections and suggestions from users are one of the main ways this directory stays accurate, so we do read them.

Please pick a topic, add your email so we can reply, and tell us what is up. We usually get back within 3 to 5 working days, though sometimes it can take a little longer.

A couple of things worth knowing

We are an independent site and we are not affiliated with any of the services listed here. So please note, we cannot fix an outage, recover a failed payment, unblock an account, or act on any company's behalf. For those, you will need to contact that service directly, and our helpline directory can help you find the right number.

If you are reporting that a service is down right now, the fastest way is not this form. Just open that service's page and tap a problem, it takes a few seconds and it helps other users straight away.

Reach us directly

You can also email us at [email protected].