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PGVCL Customer Care & Complaint Numbers

www.pgvcl.com

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24x7

1800 233 155333
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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

Customer Care Centre (Toll-free) 1800 233 155333
Customer Care Centre (Toll-free) 19122
WhatsApp Complaints 95120 19122
Email [email protected]
Customer Care www.pgvcl.com/consumer/CostomerCare.php
Hours24x7
Official sitewww.pgvcl.com
AddressPaschim Gujarat Vij Seva Sadan, Off Nana Mava Main Road, Laxminagar, Rajkot, Gujarat 360004

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About PGVCL

The Saurashtra and Kutch region of Gujarat is served by PGVCL, which takes bills, complaints and power outages on its own line, portal and app. For a power cut or no-supply complaint, 1912 reaches the local electricity board, and those official channels are listed here so consumers reach PGVCL itself.

Keep your consumer number ready. Nobody from PGVCL will ask you to pay an individual or install a screen-sharing app to restore power or clear a bill, so treat any such call as fraud.

PGVCL helpline — questions

PGVCL takes complaints 24x7 on two toll-free numbers, 1800 233 155333 and 19122, at its customer care centre for the Saurashtra and Kutch region.
Call 1800 233 155333 with your consumer number from the bill, or send it on WhatsApp. Rural feeders in this region can take longer to restore, so a logged complaint with a reference is worth having.
1800 233 155333 par call karein ya WhatsApp par 95120 19122 se complaint karein. Consumer number bill par hota hai.
Yes, 95120 19122 is its WhatsApp complaint number. Message the consumer number with a short description, which saves waiting through a queue during a storm-related outage.
Yes. PGVCL lists both 19122 and 1800 233 155333 as toll-free, so neither costs you anything to call.
Use PGVCL's own bill and complaint portal at pgvcl.com, linked here so you reach the official site. Billing queries can also go to [email protected].
Yes. Tap Download near the top to save an image of PGVCL's complaint and helpline numbers with the verified contacts and timings.
Take it to the Consumer Grievance Redressal Forum for your area, and beyond that the Electricity Ombudsman appointed by GERC, the Gujarat Electricity Regulatory Commission. Approaching either is free, and keeping your complaint reference matters at both stages.

Other helplines

Adani Electricity 19122 BESCOM 1912 BSES Delhi 19123 CESC 1912 DHBVN 1912 JBVNL 1800 345 6570

Helpline details are compiled from public sources and verified periodically. Not affiliated with PGVCL. Always confirm on the official website. How we verify this.