PGVCL Customer Care & Complaint Numbers
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About PGVCL
Power complaints across Saurashtra and Kutch go to the 24x7 customer care centre of Paschim Gujarat Vij Company Limited (PGVCL), on the toll-free numbers 19122 and 1800 233 155333.
WhatsApp complaints go to +91 95120 19122, and the online complaint form gives a number to track the complaint later.
The Rajkot corporate office answers on 0281 2380425 on working days, 10:30 AM to 6:10 PM, and online payment queries go to [email protected].
PGVCL helpline — questions
Call 19122 or 1800 233 155333, the customer care centre's toll-free numbers, open 24x7. The corporate office in Rajkot answers on 0281 2380425 on working days, 10:30 AM to 6:10 PM.
For a power complaint, dial 19122 or 1800 233 155333 at any hour. You can also register it online and track it later with the complaint number the form gives you.
The same toll-free 19122 and 1800 233 155333 take power complaints from every PGVCL area, Rajkot, Bhuj, Mandvi, Morbi and Surendranagar included, at any hour. For your local fault centre, PGVCL lists the numbers sub-division by sub-division under each circle, such as Rajkot City, Rajkot Rural, Bhuj and Surendranagar.
19122 athva 1800 233 155333 par call karo, ke WhatsApp +91 95120 19122 par fariyad moklo. Consumer number bill par chhe.
Yes. Send your consumer number and the problem to +91 95120 19122, PGVCL's power complaint number on WhatsApp.
Yes. PGVCL lists 19122 and 1800 233 155333 as toll-free. 0281 2380425 is an ordinary Rajkot landline.
Email [email protected]. For a payment against an application or SR number that has not updated in 5 working days, attach the SR number along with your bank statement copy.
Use Quick Payment at mpay.guvnl.in for a postpaid bill, with no login needed, or the consumer web portal. UPI costs nothing extra. Common Services Centres also take the bill, and NEFT or RTGS works through PGVCL's virtual accounts.
File it with the Consumer Grievance Redressal Forum through PGVCL's e-CGRF portal, where you can also view the grievance status. Beyond that, the Electricity Ombudsman appointed by GERC, the Gujarat Electricity Regulatory Commission, hears appeals.
Yes. Download saves 19122, the other toll-free line and the WhatsApp complaint number as one image to keep or share.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with PGVCL. Always confirm on the official website. How we verify this.