MSEDCL Customer Care & Complaint Numbers

1800 233 3435, or 1800-212-3435, both toll-free. The national electricity helpline, 1912, reaches Mahavitaran as well, and written queries go to [email protected].

1800 233 3435 ya 1912. Bijli gayi ho to 022-50897100 par missed call bhi chalta hai.

Send NOPOWER and your 12-digit consumer number to 9930399303, or give a missed call to 022-50897100 from the registered number.

The online payment helpdesk at the corporate office takes these on 022-26478246, or by email to [email protected].

Open Complaint Status on the Web Self Service portal and enter the complaint number you got when you registered it. Every complaint goes into MSEDCL's CRM system and is sent to the field officer for your area by SMS, so keep that number from the first call.

Yes. Maharashtra State Electricity Distribution Company Limited trades as Mahavitaran, and both names appear on the bill.

The 12-digit consumer number from your bill. Every complaint, missed call and SMS is matched against it.

Check your bill on the WSS portal or the Mahavitaran app before you do anything. MSEDCL asks consumers not to answer SMS, calls or WhatsApp messages from unknown sources, and never to share an OTP or their screen while paying. Report a fraud at the nearest cyber police station or on cybercrime.gov.in.

The Consumer Grievance Redressal Forum for your circle hears it next, and above that the Electricity Ombudsman under the Maharashtra Electricity Regulatory Commission. Carry the complaint number from the first attempt.