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MSEDCL

MSEDCL Customer Care & Complaint Numbers

www.mahadiscom.in

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1912
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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

National Helpline (Toll-free) 1912
Alternate National Helpline (Toll-free) 19120
Contact Support (Toll-free) 1800 233 3435
Contact Support (Toll-free) 1800 212 3435
Email [email protected]
Contact Us www.mahadiscom.in/en/contact-us/
Hours24x7
Official sitewww.mahadiscom.in

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About MSEDCL

Electricity bills, complaints and power outages across Maharashtra are handled by MSEDCL on its own line and app. For a power cut or a no-supply complaint, 1912 reaches the local electricity board, and these official channels are listed here so you reach MSEDCL directly.

Keep your consumer number ready before you call. MSEDCL never asks you to pay a person or to install a screen-sharing app to restore power or clear a bill, so treat any such call as a scam.

MSEDCL helpline — questions

MSEDCL lists four official toll-free numbers: 1912 and 19120 as the national helplines, plus 1800-233-3435 and 1800-212-3435. All four cover outages, billing and meter complaints across Maharashtra.
Call 1912 and give your consumer number, which is printed at the top of your bill. Reporting it yourself matters even during a wide outage, since that is how the local fault gets logged against your feeder.
1912 par call karein ya 1800 233 3435 par. Consumer number saath rakhein, bill ke upar likha hota hai.
Yes. MSEDCL describes 1912, 19120, 1800-233-3435 and 1800-212-3435 all as its official toll-free numbers, so none of them should cost you anything to call.
Use MSEDCL's own bill and complaint portal, linked here so you land on the official site rather than a lookalike. Your consumer number is all you need to view or pay a bill.
The complaint lines are open 24x7. Written queries go to [email protected], which suits billing disputes better than a call.
Yes. Tap Download near the top of this page to save an image of MSEDCL's complaint and helpline numbers with the verified contacts and timings.
Treat it as a fraud. MSEDCL warns consumers not to share screens or OTPs during online payments, and directs victims to the nearest cyber police station or cybercrime.gov.in. Verify any dues by calling the official numbers instead.
Take it to the Consumer Grievance Redressal Forum for your area, and beyond that the Electricity Ombudsman appointed by MERC, the Maharashtra Electricity Regulatory Commission. The Ombudsman can award compensation where published restoration timelines were missed.

Other helplines

Adani Electricity 19122 BESCOM 1912 BSES Delhi 19123 CESC 1912 DHBVN 1912 JBVNL 1800 345 6570

Helpline details are compiled from public sources and verified periodically. Not affiliated with MSEDCL. Always confirm on the official website. How we verify this.