EPFO

epfo.gov.in

live

Is EPFO down right now?

Q: Why is EPFO not working today?

EPFO has several front doors: the member portal, the passbook site, the employer portal and the EPFO section of the UMANG app. If one will not open, try another, and check your balance by missed call meanwhile.

Q: The EPFO passbook is not opening, is the site down?

Sometimes. The passbook has its own site, passbook.epfindia.gov.in, and it opens only for an activated UAN. Until it recovers, check your balance by missed call or SMS from your registered mobile, or open the passbook in the UMANG app.

Q: My UAN login is not working, is my account blocked?

Not necessarily. Use Forgot Password on the member portal to reset it with an OTP on your registered mobile. If you see session is currently active in another window, close the other tab or browser and log in again. A UAN that was never activated cannot log in at all.

Q: Why can't I activate my UAN on the EPFO portal?

Activation has moved to the UMANG app. EPFO has stopped UAN activation and new UAN allotment on the member portal. In UMANG: choose EPFO, then UAN Services Through Face Auth, and verify with Aadhaar face authentication.

Q: Can I check my PF balance if the EPFO site is down?

Yes. Give a missed call to 9966044425, or SMS EPFOHO UAN to 7738299899, from the mobile registered with your UAN. Both reply by SMS with the balance, and neither needs the website.

EPFO is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.3s
Last checked: 57 seconds ago

Answer: "Portal not loading" is the top EPFO issue among 20 reports in the last 24 hours. EPFO responded normally at our last check on 24 Oct 2026, 9:16 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 20 reports.

About EPFO

India's salaried workforce saves through the Employees' Provident Fund Organisation (EPFO), a body under the Ministry of Labour and Employment that runs the provident fund, the EPS pension and EDLI insurance. Its main website is now epfo.gov.in, while the member, employer and passbook portals still work on epfindia.gov.in addresses.

Members log in with their UAN to file claims, transfer an old account and update KYC. The passbook site is separate from the member portal, and employers file monthly returns on a portal of their own. New UANs and UAN activation have moved to the UMANG app, using Aadhaar face authentication.

Live reports

showing 8 of 20

showing 8 of 172

MumbaiJuweriyah Networks Private Limited

UAN login / OTP failed

1h ago
BengaluruACT

Passbook not opening

“it says something went wrong when trying to login to passbook portal” — Guest

1h ago
AmbatturAirtel

UAN login / OTP failed

2h ago
KātpādiAirtel

UAN login / OTP failed

2h ago
New DelhiGoogle LLC

Claim / withdrawal status

5h ago
PalwalAirtel

UAN login / OTP failed

14h ago
PalwalAirtel

Portal not loading

14h ago
BengaluruJio

Portal not loading

14h ago

What people are reporting

reports

Portal not loading 9 Portal not loading · 9 reports

UAN login / OTP failed 7 UAN login / OTP failed · 7 reports

Claim / withdrawal status 2 Claim / withdrawal status · 2 reports

Passbook not opening 2 Passbook not opening · 2 reports

Where reports come from — 7 states

reports

Karnataka 5 Karnataka · 5 reports

Maharashtra 4 Maharashtra · 4 reports

Tamil Nadu 3 Tamil Nadu · 3 reports

Kerala 3 Kerala · 3 reports

Other (3 states) 5 Other (3 states) · 5 reports

Which networks — 10 networks

reports

Airtel 8 Airtel · 8 reports

ACT 3 ACT · 3 reports

Jio 2 Jio · 2 reports

Google LLC 1 Google LLC · 1 report

Other (6 networks) 6 Other (6 networks) · 6 reports

Reports about EPFO in the last 24 hours, up to 24 Oct 2026, 9:16 AM IST, are coming from users across Airtel, ACT and Jio, so this does not look specific to one network.

New DelhiGoogle LLC

Claim / withdrawal status

24 Oct
PalwalAirtel

UAN login / OTP failed

23 Oct
PalwalAirtel

Portal not loading

23 Oct
BengaluruJio

Portal not loading

23 Oct
MumbaiHDFC Bank House

Portal not loading

23 Oct
BengaluruAirtel

Passbook not opening

23 Oct
DelhiNetskope Inc

Portal not loading

23 Oct
BengaluruACT

Portal not loading

23 Oct

What people are reporting

172

reports

Portal not loading 29% Portal not loading · 50 reports · 29%

UAN login / OTP failed 21% UAN login / OTP failed · 37 reports · 21%

Passbook not opening 21% Passbook not opening · 36 reports · 21%

Claim / withdrawal status 15% Claim / withdrawal status · 26 reports · 15%

KYC / details not updating 5% KYC / details not updating · 8 reports · 5%

Something else 9% Something else · 15 reports · 9%

Where reports come from — 18 states

172

reports

Maharashtra 23% Maharashtra · 39 reports · 23%

Tamil Nadu 16% Tamil Nadu · 28 reports · 16%

Telangana 8% Telangana · 14 reports · 8%

Karnataka 8% Karnataka · 14 reports · 8%

Other (14 states) 45% Other (14 states) · 77 reports · 45%

Which networks — 37 networks

172

reports

Airtel 30% Airtel · 51 reports · 30%

Jio 22% Jio · 38 reports · 22%

ZSCALER, INC 8% ZSCALER, INC · 14 reports · 8%

Vi 5% Vi · 9 reports · 5%

Other (33 networks) 35% Other (33 networks) · 60 reports · 35%

Reports about EPFO in the last 90 days, up to 23 Oct 2026, 5:30 AM IST, are coming from users across Airtel, Jio and ZSCALER, INC, so this does not look specific to one network.

Last 24 hours

reports during an incident

EPFO has had 20 reports in the last 24 hours, peaking at 5 around 3 pm.

10 am · no reports

11 am · 1 report · incident

12 pm · 3 reports · incident

1 pm · no reports

2 pm · 1 report

3 pm · 5 reports · incident

4 pm · 1 report · incident

5 pm · no reports

6 pm · 2 reports · incident

7 pm · 2 reports · incident

8 pm · no reports

9 pm · no reports

10 pm · no reports

11 pm · no reports

12 am · no reports

1 am · no reports

2 am · no reports

3 am · 1 report

4 am · no reports

5 am · no reports

6 am · 1 report

7 am · 3 reports · incident

8 am · no reports

9 am · no reports

10 am 6 pm 2 am now

73-day history

healthy reports issues outage

We checked 561 times over the last 73 days — healthy on 45 days, minor issues on 21 days. It typically responds in about 0.3s.

73d ago 49d 24d today

Response time · daily average slowest day 3.8s

Dashed line is its usual 0.3s, measured over the last 14 days. Gaps are days with no timing data.

13 Aug no data

14 Aug no data

15 Aug no data

16 Aug checked, healthy

17 Aug no data

18 Aug checked, healthy

19 Aug 1 issue

20 Aug no data

21 Aug 1 issue

22 Aug no data

23 Aug 1 issue

24 Aug checked, healthy

25 Aug no data

26 Aug checked, healthy

27 Aug checked, healthy

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep 5 reports mostly not opening 2 issues

3 Sep 1 report

4 Sep checked, healthy

5 Sep checked, healthy avg 1.8s

6 Sep checked, healthy avg 1.3s

7 Sep checked, healthy avg 1.6s

8 Sep checked, healthy avg 1.2s

9 Sep checked, healthy avg 3.5s

10 Sep checked, healthy avg 1.8s

11 Sep checked, healthy avg 1.9s

12 Sep checked, healthy avg 1.6s

13 Sep checked, healthy avg 2s

14 Sep checked, healthy avg 1.7s

15 Sep checked, healthy avg 1.7s

16 Sep checked, healthy avg 1.2s

17 Sep 1 report avg 1.6s

18 Sep checked, healthy avg 2.9s

19 Sep checked, healthy avg 3.8s

20 Sep checked, healthy avg 1.9s

21 Sep checked, healthy avg 1.9s

22 Sep checked, healthy avg 0.4s

23 Sep checked, healthy avg 0.6s

24 Sep checked, healthy avg 0.2s

25 Sep checked, healthy avg 0.6s

26 Sep 1 report avg 0.3s

27 Sep checked, healthy avg 0.4s

28 Sep 1 report avg 0.2s

29 Sep checked, healthy avg 0.2s

30 Sep 2 reports avg 0.2s

1 Oct checked, healthy avg 0.3s

2 Oct 4 reports mostly partial outage avg 0.3s

3 Oct 7 reports mostly partial outage 1 issue avg 0.3s

4 Oct checked, healthy avg 0.4s

5 Oct 6 reports mostly not opening 2 issues avg 0.3s

6 Oct 3 reports mostly not opening 1 issue avg 0.3s

7 Oct 2 reports avg 0.3s

8 Oct 1 report avg 0.4s

9 Oct 5 reports mostly login / OTP 1 issue avg 0.9s

10 Oct 4 reports mostly partial outage avg 0.4s

11 Oct 4 reports mostly not opening 2 issues avg 0.4s

12 Oct 9 reports mostly not opening 3 issues avg 0.3s

13 Oct 7 reports mostly partial outage 1 issue avg 0.3s

14 Oct 21 reports mostly login / OTP 6 issues avg 0.5s

15 Oct 2 reports avg 0.4s

16 Oct 15 reports mostly partial outage 5 issues avg 0.3s

17 Oct 16 reports mostly partial outage 5 issues avg 0.4s

18 Oct 9 reports mostly not opening 2 issues avg 0.4s

19 Oct 12 reports mostly partial outage 3 issues avg 0.3s

20 Oct 10 reports mostly partial outage 3 issues avg 0.3s

21 Oct 13 reports mostly not opening 3 issues avg 0.3s

22 Oct 11 reports mostly not opening 4 issues avg 0.3s

23 Oct 15 reports mostly not opening 3 issues avg 0.3s

24 Oct 5 reports mostly login / OTP 1 issue avg 0.4s

Recent reports & outages

24 Oct

Reported problems minor

Peaked at 4 reports in an hour on 24 Oct. Reported over about 10m. Reported from Karnataka and Maharashtra.

23 Oct

Reported problems minor

Peaked at 6 reports in an hour on 23 Oct. Reported over about 3h 53m. Reported from Karnataka, Maharashtra, Haryana and 1 more state.

23 Oct

Reachability issue minor

Our checks could not reach EPFO at the time. Reported from Kerala, Tamil Nadu and West Bengal.

22 Oct

Reported problems minor

Peaked at 2 reports in an hour on 22 Oct. Reported from Haryana.

22 Oct

Reported problems minor

Peaked at 2 reports in an hour on 22 Oct. Reported over about 2h 55m. Reported from Tamil Nadu, Kerala and Maharashtra.

21 Oct

Reported problems minor

Peaked at 2 reports in an hour on 21 Oct. Reported from West Bengal.

If EPFO isn't working

Passbook not opening? It runs on a separate site from the member portal. Check your balance by missed call to 9966044425 meanwhile, and try the passbook again after some time.
UAN login failing? Reset through Forgot Password with the OTP on your registered mobile, then close other EPFO tabs so the session is not blocked.
Cannot activate your UAN? The portal no longer does it. Activate in the UMANG app with Aadhaar face authentication.
Claim rejected? The member portal's claim status gives the reason. Correct that detail before you file the claim again.
Check the live status above If many people are reporting EPFO, it is a wider issue and not just you.

Other ways to access EPFO

Balance by missed call or SMS Missed call 9966044425, or SMS EPFOHO UAN to 7738299899, from your UAN-registered mobile. No website needed.
Use the UMANG app UMANG carries EPFO claims, the passbook and grievances, and it is now the only place to activate a UAN.
Visit your EPFO office Every field office runs a facilitation centre. Find yours with Locate EPFO Office on epfo.gov.in.
WhatsApp your regional office Each regional office has its own WhatsApp number, listed on EPFO's contact page.
Stuck claim or grievance The verified EPFO helpline page has the 14470 line, EPFiGMS and the escalation email.

Official channels during an outage: X · Facebook · Instagram · YouTube · Website

Questions

Check the live reports on this page. If members across India report the member portal or the passbook failing together, EPFO has a technical issue at its end and waiting is the fix. If reports are quiet, try another browser, clear its cache, or check that your UAN is activated.

EPFO has several front doors: the member portal, the passbook site, the employer portal and the EPFO section of the UMANG app. If one will not open, try another, and check your balance by missed call meanwhile.

Sometimes. The passbook has its own site, passbook.epfindia.gov.in, and it opens only for an activated UAN. Until it recovers, check your balance by missed call or SMS from your registered mobile, or open the passbook in the UMANG app.

Not necessarily. Use Forgot Password on the member portal to reset it with an OTP on your registered mobile. If you see session is currently active in another window, close the other tab or browser and log in again. A UAN that was never activated cannot log in at all.

Check the mobile number registered with your UAN, because that is where the OTP goes. Make sure it is in use and can receive SMS, and wait a few minutes before asking again. If the number has changed, the helpline can tell you how to update it.

Activation has moved to the UMANG app. EPFO has stopped UAN activation and new UAN allotment on the member portal. In UMANG: choose EPFO, then UAN Services Through Face Auth, and verify with Aadhaar face authentication.

Log in on the EPFO member portal or the passbook site directly, with your UAN and password. UMANG is a separate government app that shows EPFO services; if its EPFO section stops, use EPFO's own sites. UAN activation is the exception: it happens only in UMANG, through Aadhaar face authentication.

Passbook alag site par chalti hai, isliye kabhi sirf wahi band hoti hai. Balance ke liye registered mobile se 9966044425 par missed call dein ya EPFOHO UAN likhkar 7738299899 par SMS karein. UMANG app mein bhi passbook dekh sakte hain.

Yes. Give a missed call to 9966044425, or SMS EPFOHO UAN to 7738299899, from the mobile registered with your UAN. Both reply by SMS with the balance, and neither needs the website.

Yes. The Download button on the status card saves a server down image with EPFO's status, the time of our last check, and how many users are reporting problems.

Need to contact EPFO? See the verified EPFO helpline and customer care numbers with support hours.

14470

EPFO · 7 AM - 9 PM

Full helpline