EPFO Helpline & Customer Care

Call 14470, EPFO's toll-free helpline for PF, pension and EDLI queries, open 7 AM - 9 PM. Keep your UAN ready when you call.

EPFO ka toll-free number 14470 hai. Line 7 AM - 9 PM khuli rehti hai, aur Hindi, English ke saath das regional bhashaon mein baat hoti hai.

Yes, 14470 costs nothing to call. The employer portal and the passbook site also print a second toll-free helpdesk, 1800 118 005.

No. 14470 runs 7 AM - 9 PM. Outside those hours, the missed-call balance service on 9966044425 and the EPFiGMS portal keep working, and you can message your regional office on WhatsApp.

Yes, one for each regional office. EPFO's contact page links the full list; message the office that holds your PF account.

Lodge it on EPFiGMS (epfigms.gov.in) under Register Grievance, or in UMANG, and keep the registration number. View Status and Send Reminder are on the same portal. If it stays unresolved, EPFO takes escalations at [email protected] quoting that number; its contact page explains when to write. CPGRAMS (pgportal.gov.in) is the government-wide complaint route.

Open claim status on the member portal, where a rejection shows its reason. EPFO's citizen charter aims to settle a final withdrawal, part withdrawal or transfer in 7 working days and an illness advance in 3.

No. EPFO never calls members to deposit money and never asks for your UAN password, OTP, Aadhaar, PAN or bank details. Filing a claim costs nothing. Report such a call to the police cyber crime cell.

Use Locate EPFO Office on epfo.gov.in to find the office for your employer. Its facilitation centre handles what the helpline cannot settle.