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EPFO

EPFO Helpline & Customer Care

epfindia.gov.in

verified

Mon-Sat, 9:15 AM - 5:45 PM IST

1800-118-005
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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

Helpdesk (Toll-free) 1800 118 005
Balance (missed call) 011 22901406
Balance by SMS (EPFOHO UAN to) 7738299899
Grievance Escalation (after 15 days) [email protected]
EPFiGMS Grievance Portal epfigms.gov.in
Member Portal unifiedportal-mem.epfindia.gov.in/memberinterface/
Contact Us www.epfindia.gov.in/site_en/Contact.php
Head Office Employees Provident Fund Organisation, Bhavishya Nidhi Bhawan, Office Block II, East Kidwai Nagar, New Delhi 110023
HoursMon-Sat, 9:15 AM - 5:45 PM IST
Official siteepfindia.gov.in
AddressEPFO Head Office, Bhavishya Nidhi Bhawan, 14 Bhikaji Cama Place, New Delhi 110066
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Check live status before you call, it may just be busy.

About EPFO

PF account problems, a UAN that will not activate, KYC and withdrawal or claim status are all handled by EPFO on its own toll-free line. The organisation's official contact points are listed on this page so members can reach EPFO directly.

Keep your UAN ready before you call. Claims and passbook are handled on the official EPFO member portal or on UMANG, and your UAN password or OTP should never be shared with anyone, not even someone claiming to be from the PF office.

EPFO helpline — questions

The EPFO helpline is 1800-118-005, covering PF balance, UAN activation, claim status, withdrawal and transfer queries.
EPFO ka helpline number 1800-118-005 hai. PF balance, UAN ya claim status ki jaankari is par mil jati hai.
Yes. Calls to 1800-118-005 are free for members from any Indian network.
The line runs Monday to Saturday, 9:15 AM to 5:45 PM, so it is closed on Sundays and central government holidays.
Check the claim status on the member portal first, since most rejections come from a KYC mismatch, an unlinked Aadhaar or a name that does not match bank records. Fixing those is faster than calling about the claim itself.
Send an SMS reading EPFOHO UAN to 7738299899 from your registered mobile, available in ten languages, or give a missed call to 011 22901406. Both work without the helpline queue.
No, treat it as a fraud. EPFO settles claims through the member portal at no charge, no agent can speed one up, and nobody from EPFO will ask for your UAN password or an OTP.
Yes. The Download button near the top saves an image of EPFO's helpline number and official links with the verified contacts and hours.
Use the EPFiGMS portal at epfigms.gov.in, or the UMANG app. If it is unresolved after 15 days, write to [email protected] quoting your EPFiGMS reference number, and CPGRAMS is the step after that.
EPFO runs regional and district offices, and its site has a tool to find the office with jurisdiction over an address. That office is the right contact for anything the national helpline cannot settle.

Other helplines

Ayushman Bharat 14555 CoWIN 1075 DGFT 1800-572-1550 eNPS Portal 1800 210 0080 eShram 14434 ESIC 1800 11 2526

Helpline details are compiled from public sources and verified periodically. Not affiliated with EPFO. Always confirm on the official website. How we verify this.