Delhivery Support & Online Help Centre
delhivery.com
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About Delhivery
Delhivery, or Delhivery Limited, takes customer queries through its own website and app. Its support page says the support team is reachable only there: log in with your phone number and raise the query against the AWB.
Keep the waybill number from the shipping message ready. Delhivery also warns about a phishing SMS that claims a failed delivery attempt, and asks customers not to pay through any link that is not shared from its official accounts.
Delhivery helpline — questions
1800 103 6354 is the toll-free line listed for Delhivery. For one parcel a ticket on their website or app is faster, and that is the route Delhivery points customers to.
1800 103 6354 toll-free line hai. Ek parcel ke liye website ya app par login karke ticket uthana zyada tez rehta hai.
Online, yes. A ticket on delhivery.com/support or the Delhivery app can be raised at any hour, day or night, and the reply comes back there. Delhivery's pages give no call-centre timings, so the ticket against your AWB is the route to use late at night.
Go to delhivery.com/support, log in with your phone number and raise the query against the AWB. Delhivery says its support team is reachable only from the website or app.
Delhivery takes complaints as a ticket: log in on delhivery.com/support or the app with your phone number, pick the topic (there is one for the Grievance Officer) and raise it against the AWB. Its support and privacy pages list no customer complaint email as of now.
Enter the waybill or AWB number from your order confirmation on Delhivery's tracking page. No AWB? Track by mobile number, order ID or LRN instead; Delhivery sends an OTP to the mobile to show the parcel.
Raise it the same day against the AWB, and tell the seller or marketplace too. For a shop order the seller is usually the one who can reship or refund.
Website ya app par AWB ke saath complaint darj karein aur address aur landmark dobara confirm karein. Seller ko bhi batayein, taki reattempt lag sake.
No. Delhivery warns about that SMS scam. It does not ask for an OTP to confirm an address and asks you not to pay through any link that does not come from its official accounts.
Yes. Download on the contact card saves them as an image.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Delhivery. Always confirm on the official website. How we verify this.