SiteDownStatus

Terms of Service

Last updated: October 2026

Welcome to SiteDownStatus. These Terms of Service ("Terms") govern your use of this website - SiteDownStatus ("we", "us", "our"). SiteDownStatus is operated by ATHOD TECH PVT LTD, a company based in Jaipur, India (hereinafter referred to as the ATPL). By accessing or using this site, you agree to these Terms. If you do not agree, please do not use the site.

1. What SiteDownStatus is

SiteDownStatus is an independent, India-first outage checker and helpline directory. We show whether a website, app or service appears to be working, having issues or down, based on user reports and our own automated check, and we list customer care and helpline numbers for reference.

We are not affiliated with, endorsed by, or acting on behalf of any of the services, companies, banks or government bodies listed on this site. All names, logos and trademarks belong to their respective owners and are used only to identify the service being referred to.

2. The status is unofficial and best-effort

This is important, so please read it carefully. The status shown on this site is an unofficial, best-effort estimate. It can be wrong. A service may work perfectly for you while others report problems, or the reverse. Our automated checks run from a limited number of locations. Some websites block or limit visitors from certain countries or from automated checks, so a result from one location can differ from what you see.

You should treat everything on this site as a helpful signal and not as a definitive or official statement. Always confirm on the official website or app of the service before making any decision, especially anything involving money, payments, deadlines, travel or important accounts. We are not responsible for any action you take, or do not take, based on information on this site.

3. Helpline numbers

Helpline and contact numbers are compiled from official and public sources and checked from time to time. Numbers can change, get rerouted, or be busy, and we cannot guarantee that any number is current, reachable or correct at the moment you use it. Please confirm on the official website before calling about anything urgent, and never share sensitive details such as full card numbers, OTPs or passwords with anyone on a call, as we will never ask for these and genuine helplines usually will not either.

4. Using the site

You agree to use SiteDownStatus only for lawful purposes and in a way that does not harm the site or other users. In particular, you agree not to:

  • submit false, misleading, spammy or automated reports, or otherwise interfere with the accuracy of the data;

  • attempt to overload, disrupt, scrape at scale, or gain unauthorised access to the site or its systems;

  • misuse the search or check features to attack, probing or testing third-party websites other than through the website down checker as intended; or

  • use the site or its content in any way that breaks applicable law or infringes anyone's rights.

You may not run the website down checker through scripts or automated tools, or use it to send repeated requests to any website. We may limit how often a website can be checked, and we may suspend or block access if we reasonably believe the site is being misused.

5. Reports, notes and feedback you submit

When you submit an outage report, an optional note or name, a "working for me" confirmation, or "did this number work" feedback, you are giving us information to display and to improve the service. You confirm that what you submit is genuine, your own, and that you are entitled to share it.

If you add a note, please note that it may be shown publicly on the site to help other users, next to the related report. If you do not provide a name, your note is shown against a generic label such as "Guest". You agree not to submit any note or name that:

  • is false, misleading, spam, or automated;

  • contains phone numbers, links, email addresses, or other contact details (these are not published);

  • contains personal or sensitive information, whether yours or someone else's, such as account numbers, card numbers, OTPs or passwords;

  • is unlawful, defamatory, abusive, hateful, obscene, or infringes anyone's rights.

We filter, hold, edit or remove submissions at our discretion, for example to prevent abuse or to protect users, and some submissions may not be published at all. You grant us a non-exclusive, royalty-free, worldwide right to display, aggregate, moderate and remove what you submit as part of the site. Removing or editing a submission is at our sole discretion, and we are under no obligation to publish or retain any submission.

6. Checking a website that we do not track

If you search for a website we do not already track, we may run a check from several locations to see if it responds, and show you the result. This is provided as-is and for general information only, and it is not continuous monitoring. If you ask us to list a website, or submit it for listing, you confirm you are entitled to make that request. We may accept, decline or remove any listing at our discretion. Any paid listing, if offered, will be subject to its own separate terms shown at the time.

7. Intellectual property

The SiteDownStatus name, design, original text and the compiled directory are owned by ATPL and are protected by law. You may view and share links to our pages for personal, non-commercial use. You may not copy, scrape, republish or reuse substantial parts of our content or data without our written permission.

You may embed our status badge on your website using the code we provide, without changing it. We may change or withdraw the badge at any time.

Third-party names, logos and trademarks shown on the site remain the property of their owners and are used only for identification.

8. Third-party links

Our site links to external websites, including official service and helpline pages. We do not control those sites and are not responsible for their content, availability, or practices. Visiting them is at your own risk and subject to their terms.

9. No warranty

The site is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of accuracy, reliability, fitness for a particular purpose, or uninterrupted availability. We do not warrant that the status shown is correct, that helpline numbers are current, or that the site will be error-free or always available.

10. Limitation of liability

To the maximum extent permitted by law, SiteDownStatus Team will not be liable for any indirect, incidental, special or consequential loss, or for any loss of money, data, opportunity or goodwill, arising from your use of, or inability to use, this site or anything on it, including reliance on any status, report or helpline number. Nothing in these Terms limits any liability that cannot be limited under applicable law.

11. Indemnity

You agree to indemnify and hold SiteDownStatus Team, ATPL, its directors, employees and partners harmless from any claim, loss or expense arising out of your misuse of the site or your breach of these Terms.

12. Changes to the site and these Terms

We may change, suspend or discontinue any part of the site at any time. We may also update these Terms from time to time. When we do, we will update the "Last updated" date above, and significant changes will be made clear on this page. Continuing to use the site after changes means you accept the updated Terms.

13. Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to applicable law, the courts at Jaipur, Rajasthan, India, will have jurisdiction over any dispute arising from these Terms or your use of the site.

14. Contact

For any question about these Terms, contact us at:

SiteDownStatus
Email: hello[a]sitedownstatus.in
Based in Jaipur, India