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Is SonyLIV down right now?

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Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h
0
Server
OK
Response
0.2s
Last checked
5 hours ago

Answer: "App / site not loading" is the only SonyLIV issue reported in the last 24 hours (1 report). SonyLIV responded normally at our last check on 24 Oct 2026, 4:00 AM IST.

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

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Last 24 hours: 1 reports.

About SonyLIV

Originals, films, shows from Sony channels such as SET and SAB, and live sports stream on Sony LIV, the service of Sony Pictures Networks India Private Limited. It runs on phones, the web, Android TV, smart TVs, Apple TV and Fire TV, and Crunchyroll anime sits in a pack of its own.

Sports streams come with the paid packs, and each account plays only in its home country. Live TV channels left the app in August 2023, so a channel's shows are now listed under its icon.

Live reports

across 1 state

showing 8 of 56

  • MapusaETHERNET XPRESS PVT. LTD

    App / site not loading

    “Showing error not loading” — Guest

    19h ago
  • MapusaETHERNET XPRESS PVT. LTD

    App / site not loading

    “Showing error not loading” — Guest

    23 Oct
  • KanayannurAirtel

    Something else

    22 Oct
  • JaipurJio

    App / site not loading

    “home page showing error dialoge” — abdul karim

    22 Oct
  • KarādMicroscan Internet Limited

    Live match / video not playing

    22 Oct
  • KarādMicroscan Internet Limited

    App / site not loading

    22 Oct
  • KarādMicroscan Internet Limited

    Live match / video not playing

    22 Oct
  • PuneJio

    App / site not loading

    “not able to load homepage” — Guest

    22 Oct
  • Other

    Live match / video not playing

    22 Oct

What people are reporting

56

reports

Where reports come from — 12 states

56

reports

Which networks — 18 networks

56

reports

Reports about SonyLIV in the last 90 days, up to 23 Oct 2026, 5:30 AM IST, are coming from users across Jio, Airtel and Vi, so this does not look specific to one network.

73-day history

healthy reports issues outage

We checked 253 times over the last 73 days — healthy on 57 days, minor issues on 8 days. It typically responds in about 0.3s.

73d ago 49d 24d today
Response time · daily average slowest day 0.6s

Dashed line is its usual 0.3s, measured over the last 14 days. Gaps are days with no timing data.

Recent reports & outages

22 Oct

Reported problems minor

Peaked at 2 reports in an hour on 22 Oct. Reported from Kerala.

22 Oct

Reported problems minor

Peaked at 8 reports in an hour on 22 Oct. Reported over about 1h 3m. Reported from Maharashtra and Telangana.

20 Oct

Reported problems minor

Peaked at 2 reports in an hour on 20 Oct. Reported from Karnataka.

19 Oct

Reported problems minor

Peaked at 3 reports in an hour on 19 Oct. Reported over about 4m. Reported from Maharashtra.

13 Oct

Reported problems minor

Peaked at 2 reports in an hour on 13 Oct. Reported from Karnataka.

05 Oct

Reported problems minor

Peaked at 2 reports in an hour on 05 Oct. Reported from Goa.

If SonyLIV isn't working

  • Turn off VPN or proxy Sony LIV does not support browsing, playback or purchase over a VPN, proxy or routing service.

  • Update or reinstall the app An older app version can fail to play, especially on smart TVs. Update it from your device's store.

  • Log out and back in after paying A paid plan with an SMS confirmation activates after you sign out and sign in again.

  • Check the TV is supported Older Samsung, VIDAA and Skyworth TVs no longer get full app updates, so use the phone app or cast instead.

  • Lower the video quality When a live match keeps buffering, pick a lower quality in the player settings till the stream steadies.

  • See if others are reporting it When Sony LIV viewers across India report problems together on this page, the fault is at Sony LIV's end.

Other ways to access SonyLIV

  • Watch on another device When the TV app will not play, open Sony LIV on the phone or at sonyliv.com, or cast from the phone.

  • Cast from your phone Put the phone and the Chromecast on one Wi-Fi network, then use the cast icon in the video player. Chromecast Gen 2 and 3 work; screen mirroring and AirPlay do not.

  • Download for offline viewing Downloaded titles in the mobile app play without internet, so save an episode before a trip or a weak connection.

  • Get help on WhatsApp Sony LIV Assist on WhatsApp and the support email are on the verified SonyLIV helpline page.

Official channels during an outage: X · Facebook · Instagram · YouTube · WhatsApp · Website

Questions

Check the reports on this page. A surge from viewers across India means Sony LIV has a technical issue at its end. A few scattered reports usually point to the device, the app version or a VPN on your connection.

Three things stop Sony LIV most often. A VPN or proxy is not supported, the app may be too old for the device, or a new subscription has not activated yet. An account also works only in the country it was registered in, so it will not play abroad.

Check that the TV is supported: Android TV 7.0 or above, LG webOS 4 or above, Samsung from 2018, Sony Bravia from 2017, Apple TV on tvOS 16. Samsung TVs from 2017 or earlier get limited updates, and VIDAA and Skyworth TVs get no new app versions. To sign in, choose More, then Activate TV in the phone app and enter the 4-digit code shown on the TV.

Check your pack first. Mobile Only plays only in the Android and iOS apps, not on a laptop, a mobile browser, a tablet, Chromecast or a TV. On LIV Premium, update the browser: sonyliv.com needs Chrome 72, Firefox 69, Safari 12 or Edge 86 or newer. Switch off any VPN or proxy as well.

Check your internet first, then turn off any VPN or proxy, because playback is not supported through them. Update the app. If an error keeps showing, message Sony LIV Assist on WhatsApp at 85919 75331 with the error.

VPN band karein aur app update karein. TV purana ho to dekhein ki model supported hai ya nahi. TV par sign in ke liye phone app mein More, phir Activate TV mein code daalein. Dikkat bani rahe to WhatsApp 85919 75331 par Sony LIV Assist ko message karein.

If the payment went through and you got the SMS confirmation, log out and log in again to activate the plan. Bought on an iPhone but missing on Apple TV? Tap Restore under My Account with the same Apple ID. A plan through Jio, Airtel, Vi, Tata Play Binge, YuppTV, Sling or OTTplay is activated by that partner, so contact them.

Live sports need the LIV Premium or Mobile Only pack, and Mobile Only plays only on phones through the app. Upgrade from your account section, then play the match again. Live TV channels are no longer on Sony LIV, so open the match from the Sports section rather than looking for a channel.

India mein Sony LIV ke ye plan hain:
  • Mobile Only: Rs 699 saal ka, sirf Android aur iOS app par, ek device par.
  • LIV Premium: Rs 399 mahine ka ya Rs 1,499 saal ka, TV aur laptop samet sab devices par, do device ek saath, 4K tak.
  • Crunchyroll Fan: Rs 99 mahine ka, sirf Crunchyroll anime ke liye.
Live sports Mobile Only aur LIV Premium dono mein milte hain.

Yes. The Download button on the status card saves a server down image with SonyLIV's status, the time of our last check, and how many users are reporting problems.

Need help with your SonyLIV subscription or login? See the verified SonyLIV customer care and support contacts.

Related & alternatives

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People also check

Unofficial status from automated checks & user reports. Not affiliated with SonyLIV. Status may be inaccurate, confirm on the official site.