Jio Customer Care & Complaint Helpline
jio.com
Last verified Oct 2026 · numbers can change, confirm on the official site.
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About Jio
Mobile customers of Reliance Jio Infocomm Ltd (Jio) call 199 for queries and 198 for complaints, both toll-free from a Jio number, or 1800-889-9999 from any other phone. Jio lists this care as available 24x7.
Jio answers on WhatsApp at 7000770007, and written queries go to [email protected]. JioFiber and JioAirFiber home broadband have their own care line.
Jio helpline — questions
Dial 199 from a Jio number for queries, or 1800-889-9999 from any other phone. Jio lists both as 24/7 care for mobile users.
Jio number se 199 dial kijiye, shikayat ke liye 198. Dusre number se 1800-889-9999 par call kijiye. WhatsApp par 7000770007 bhi hai.
Yes. Jio marks 199, 198, 1991 and 1977 as toll-free when dialled from a Jio number, and the 1800 numbers are free from any phone.
Jio lists its mobile and device care lines as available 24/7, every day.
198 from your Jio number, toll-free and open 24/7. Keep the complaint number; Jio's Contact Us page explains the resolution timelines and the Appellate Authority.
From outside India, call +91 70188 99999, Jio's international roaming help desk, which Jio lists as free of charge.
7000770007 for Jio mobile, and it works in Hindi too. It is handy when your calls are not going through.
Yes. Write to [email protected] for Jio mobile queries, with your Jio number. The Email option on Jio's Contact Us page sends your query to the right team.
Yes. The Download button on this page saves Jio's verified care numbers as one image.
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Helpline details are compiled from public sources and verified periodically. Not affiliated with Jio. Always confirm on the official website. How we verify this.