Jio Customer Care & Complaint Helpline
www.jio.com/help
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All contact details
Hours24x7
Official sitewww.jio.com/help
AddressReliance Jio Infocomm Ltd, Reliance Corporate Park, TTC Industrial Area, Ghansoli, Navi Mumbai, Maharashtra 400701
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Check live status before you call, it may just be busy.
About Jio
Support for mobile, 5G data, JioFiber and recharges is handled by Jio itself, on 199 from a Jio number or on its toll-free line from any phone. Those official numbers are listed here so users reach Jio directly.
A fault can also be raised in the MyJio app over any internet connection, which is quicker than waiting on a call. Keep your Jio number ready, and remember no executive needs your OTP or your app login to fix a network issue.
Jio helpline — questions
Dial 199 from a Jio number, or call 1800-889-9999 from any phone. Both cover mobile, 5G data, JioFiber and recharge queries.
Jio number se 199 dial karein, ya kisi bhi phone se 1800-889-9999 par call karein. JioFiber ya recharge ki problem in par batayein.
Yes. 1800-889-9999 is toll-free from any network, and 199 is free from a Jio number.
Jio support is available 24x7, every day of the year.
Raise it on 199 or through the MyJio app, which can run a line check before you speak to anyone. Have the JioFiber account or registered mobile number ready, and note whether the router lights show a link fault.
Yes, [email protected] is the official address for written queries and complaints. Mention your Jio number, and keep the reply as a record if the matter needs escalating.
199 par call karein aur IVR me apni bhasha aur option chunein. MyJio app se bhi chat support mil jata hai.
Yes. The Download button at the top saves an image of Jio's customer care and helpline numbers with the verified contacts and support hours.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Jio. Always confirm on the official website. How we verify this.