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BSNL

BSNL Customer Care & Complaint Helpline

bsnl.co.in

verified

Customer care

1503

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Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

Landline complaints and WhatsApp 1800-4444
Payment portal helpdesk (recharge and bills) [email protected]
BSNL Payment Portal (recharge and bill payment) portal.bsnl.in/myportal/
Official sitebsnl.co.in
Official supportselfcare.bsnl.co.in/tungsten/UI/facelets/contactUsBeforeLogin.xhtml
AddressBharat Sanchar Nigam Ltd, Corporate Office, Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi 110001
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BSNL Payment Portal BSNL Self Care Portal
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About BSNL

Bharat Sanchar Nigam Limited (BSNL) takes mobile queries and complaints on 1503 from a BSNL number and on 1800-180-1503 from any other network, both toll-free. Landline complaints go to 1800-4444, which is also BSNL's WhatsApp number.

Recharge and bill payment problems on BSNL's payment portal go to [email protected]. A complaint the toll-free lines do not settle can be taken to BSNL's Public Grievance Redressal Management System (PGRMS).

BSNL helpline — questions

Dial 1503 from a BSNL mobile, or 1800-180-1503 from any other mobile or landline. Both are toll-free and take prepaid and postpaid mobile queries and complaints.

BSNL mobile se 1503 dial kariye, doosre network se 1800-180-1503. Dono toll-free hain. Landline ki shikayat ke liye 1800-4444, jo BSNL ka WhatsApp number bhi hai.

Yes. BSNL lists 1503 and 1800-180-1503 as toll-free numbers for mobile, and 1800-4444 as the toll-free number for landline complaints.

1800-4444. Save it on your phone and send Hi to connect with BSNL on WhatsApp.

Call 1503 from your BSNL mobile, or 1800-180-1503 from another number, and book the complaint there first. BSNL asks customers to do this before using its grievance portal, PGRMS, where a complaint can be registered and its status tracked.

Call 1800-4444, BSNL's toll-free number for landline complaints. You can also book the complaint on the BSNL Self Care Portal, entering your landline number with its STD code.

For a payment made on BSNL's payment portal, write to [email protected] with the transaction details. For other mobile problems, call 1503.

Yes. Tap Download on this page to save BSNL's mobile, landline and WhatsApp numbers as one picture.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with BSNL. Always confirm on the official website. How we verify this.

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