Airtel Customer Care & Complaint Helpline
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About Airtel
Mobile customer care at Bharti Airtel is 121 for queries and requests and 198 for complaints, both dialled from an Airtel number. 198 is toll-free; 121 costs 50 paise per three minutes once an agent comes on the line.
From any other phone, call 9810012345, and when you are abroad Airtel's international toll-free number is +91-9910099100. Most requests can also be settled in the live chat of the Airtel Thanks app.
Airtel helpline — questions
Dial 121 from your Airtel number for queries and requests, and 198 for complaints. From any other phone, call 9810012345, which Airtel lists for prepaid and postpaid in every circle.
Airtel ka customer care number 121 hai aur shikayat ke liye 198 hai, dono Airtel number se. Kisi dusre number se 9810012345 par call karein.
198 is the complaint number and is free to call, as required of every operator. 121 is a service number: Airtel prints it as chargeable at 50 paise per three minutes for advisor access.
121 is for information: plans, schemes, bills and value added services. 198 takes complaints and service requests such as billing errors, roaming or ISD activation, VAS deactivation, plan changes and deposit refunds, and gives you a complaint reference.
Airtel says its customer care numbers give 24/7 support. The live chat in the Airtel Thanks app is another way in at night.
Keep the Service Request number from your 198 complaint. Airtel's support page names a nodal team and then the appellate authority for mobile, with their hours and the time limit for an appeal.
Apne Airtel number se 121 dial karein aur IVR me option select karein. Shikayat darj karni ho to 198 behtar hai, docket number milta hai.
The same numbers work everywhere, whether you are in Delhi, Jaipur, Nashik, or Aligarh in Uttar Pradesh: 121 and 198 from an Airtel number. From another phone, Airtel's circle list gives 9810012345 for prepaid and postpaid in every state.
Call +91-9910099100, Airtel's international toll-free number for customers travelling abroad. If calls do not go through, the Airtel Thanks app chat works over hotel or airport Wi-Fi.
Yes. Use Download on this page to keep Airtel's customer care and complaint numbers as a picture, handy when the network itself is the problem.
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Helpline details are compiled from public sources and verified periodically. Not affiliated with Airtel. Always confirm on the official website. How we verify this.