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Airtel

Airtel Customer Care & Complaint Helpline

www.airtel.in

24x7

121
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All contact details

Customer Care 121
Helpline 198
Appellate Authority (by circle) www.airtel.in/mobile-appellate/
Hours24x7
Official sitewww.airtel.in
AddressBharti Airtel Ltd, Bharti Crescent, 1 Nelson Mandela Road, Vasant Kunj Phase II, New Delhi 110070
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About Airtel

Airtel runs its own customer care on 121 for support and 198 for complaints, covering mobile, data, Xstream Fiber and DTH. Those official numbers are listed here so subscribers reach Airtel directly.

For a network problem, do check coverage in your area first, it is often an area-wide issue rather than your handset. Keep your registered number ready, and the Airtel Thanks app handles most self-service without a call. Airtel does not ask for your OTP to process a recharge, so any such caller is a fraud.

Airtel helpline — questions

Dial 121 from your Airtel number for customer care, and 198 for complaints. Both cover mobile, data, Airtel Xstream broadband and DTH.
Airtel ka customer care number 121 hai aur shikayat ke liye 198 hai. Mobile, broadband ya DTH ki problem in par batayein.
198 is the complaint number and is free to call, as required of every operator. 121 is a service number, and Airtel may charge for some requests made on it.
121 is general customer care, for plans, recharges and service requests. 198 is specifically for complaints, and a complaint logged there gets a docket number you can escalate with.
Support runs 24x7 on both numbers, though a live agent can take longer to reach late at night.
Every operator must publish an appellate authority for each circle, and Airtel's list is linked here. Escalate there with your original docket number once the standard complaint window has passed.
Apne Airtel number se 121 dial karein aur IVR me option select karein. Shikayat darj karni ho to 198 behtar hai, docket number milta hai.
Yes. Tap Download near the top to save an image of Airtel's customer care and helpline numbers with the verified contacts and support hours.

Other helplines

BSNL 1800-345-1500 Hathway 1800 419 3114 Jio 199 Tata Play 1860 500 6633 Vi (Vodafone Idea) 199 ACT Fibernet

Helpline details are compiled from public sources and verified periodically. Not affiliated with Airtel. Always confirm on the official website. How we verify this.