CheQ Customer Care & Helpline

CheQ handles support by email at [email protected]. For the CheQ AU Credit Card, call AU Small Finance Bank's card line, 1800 1200 1500. CheQ shows no phone number on cheq.one as of now.

Write to [email protected]. CheQ uses this address for queries, refunds and grievances, including privacy complaints.

If the money has not reached your card within 72 working hours, email [email protected] with the date, amount and reference. CheQ investigates, and any refund goes back to the account you paid from.

Call 1800 1200 1500, the toll-free credit card helpline of AU Small Finance Bank, CheQ's banking partner on the card.

Email [email protected] with the details. Grievances about your data and privacy go to the same address.

Take a card complaint to AU Small Finance Bank first. If it stays unresolved, the RBI Integrated Ombudsman is next.

CheQ states it cannot reverse a payment sent to a wrong beneficiary because of a typing error. Email [email protected] with the reference anyway, and ask your own bank about recovering the money from the receiving bank.

CheQ Digital Private Limited, First Floor, 5, 17th Cross Road, 7th Sector, HSR Layout, Bengaluru 560102.