UPI / NPCI Customer Care & Helpline

1800-120-1740, the toll-free number NPCI prints for UPI and BHIM queries and complaints. To raise a dispute on a payment, use its MyUPI portal, upihelp.npci.org.in: sign in with the mobile number linked to the account, check the payment and raise it there. DigiSaathi also answers payment questions on 14431 at any hour.

NPCI ka UPI aur BHIM toll-free number 1800-120-1740 hai. Kisi payment par dispute ke liye upihelp.npci.org.in par registered mobile number se login karein, transaction dekhein aur wahin dispute darj karein.

On MyUPI, choose Get In Touch, say whether you paid a person or a merchant, give the transaction ID and the bank, then pick the issue. Keep the 12-digit UTR and the date handy. You get a Complaint Reference Number to track the dispute.

In the app itself. BHIM carries its own support section, and that is the first place for anything about the app, your UPI ID or a PIN reset. A payment that has gone wrong can also be disputed on MyUPI with the UTR, whichever app you paid from.

Read the closing remark first. Closed means the bank paid or gave a reason, so check your statement on the date it names. That ticket cannot be reopened. If it does not satisfy you, go to your bank and then the RBI ombudsman.

Act fast, and expect nothing automatic. NPCI says a UPI payment is instant and cannot be reversed. Tell your bank at once and complain under incorrectly transferred to another account. It comes back only if the receiver agrees.

Your bank first, immediately, so it can block the account. Then raise the dispute on MyUPI as a fraudulent transaction and report it on 1930. Speed decides whether the money can still be held.

No. NPCI is plain about it: a PIN sends money, it never receives any. Anyone asking for a PIN to release a refund or a prize is running a scam. Decline an unexpected collect request and block that UPI ID.