MobiKwik

MobiKwik Customer Care & Helpline

mobikwik.com

verified

Customer care

080 6980 8320

Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

Report fraud [email protected]
Support on X x.com/MobiKwikSWAT
Sound Box support 080 4521 7799
Sound Box support [email protected]
Grievance (complaints not settled in the app) [email protected]
Official sitemobikwik.com
Official supportwww.mobikwik.com/help
AddressOne MobiKwik Systems Ltd, Unit 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector 53, Gurugram, Haryana 122003

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About MobiKwik

One MobiKwik Systems Limited, the company behind MobiKwik, answers on its helpline 080 6980 8320 and through Help & Support in the app, which runs 24x7 and issues a ticket for every complaint. A complaint that is not settled there goes to [email protected].

Fraud on your account goes to [email protected] or the Report Fraud option in the app. MobiKwik also answers support queries on X at @MobiKwikSWAT, and runs a separate desk for Sound Box merchants.

MobiKwik helpline — questions

080 6980 8320 is MobiKwik's helpline. For one specific payment, Help & Support in the app is quicker; it runs 24x7 and gives you a ticket number.

MobiKwik ka helpline number 080 6980 8320 hai. Payment ki shikayat ho to app ke Help & Support mein ticket banayein, woh 24x7 chalta hai.

No. 080 6980 8320 is a Bengaluru landline charged at your normal rate. MobiKwik prints only this number for customer calls as of now, while the in-app Help section is free and runs 24x7.

[email protected], for a complaint the in-app Help section did not settle; you can also call 080 6980 8320. MobiKwik sets out the later stages on its Grievance Policy page. If MobiKwik does not fix it, complain to the RBI Integrated Ombudsman on cms.rbi.org.in.

Raise it in the app's Help & Support with the order ID, or call 080 6980 8320. You get a first reply within 48 hours. Once the refund is approved, it can take 3 to 10 business days to reach your bank.

In the app or at mobikwik.com/help, choose Report Fraud and create a ticket, or email [email protected] with the order ID, amount, date and time. Reported within three days, a third-party fraud costs you nothing under RBI rules for wallets.

Its published social support is on X at @MobiKwikSWAT and on the MobiKwik Facebook page. MobiKwik lists no WhatsApp support number on its contact page.

Merchants with a MobiKwik Sound Box call 080 4521 7799 or write to [email protected], Monday to Saturday, 9 AM to 8 PM.

Yes. The Download button saves MobiKwik's customer care number and official links as an image, with the verified contacts.

Other helplines

Helpline details are compiled from public sources and verified periodically. Not affiliated with MobiKwik. Always confirm on the official website. How we verify this.