Airtel Payments Bank Customer Care & Helpline
airtelpayments.bank.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About Airtel Payments Bank
Airtel Payments Bank answers on 1800 23400, a toll-free hotline the bank runs round the clock, and at [email protected] for anything in writing. The website is airtelpayments.bank.in while the mail runs on airtelbank.com, so a reply from that address is the bank.
WhatsApp works too: say Hi to 8800688006. The bank warns that it never asks for an MPIN, OTP, CVV or password, and that its own service calls come from a 10-digit number starting 1600.
Airtel Payments Bank helpline — questions
1800 23400, a toll-free hotline the bank runs 24x7 for account, UPI, FASTag and card queries.
1800 23400 toll-free hai, 24x7 chalu. Fraud ki shikayat ke liye 1930 bhi hai.
Yes. Say Hi to 8800688006 on WhatsApp. The bank runs it round the clock, all 365 days, for queries and everyday banking.
[email protected]. The bank's website is airtelpayments.bank.in, but its customer mail runs on airtelbank.com, so a reply from that address is genuine.
Call 1800 23400, the number the bank gives for all queries. Its office address is Airtel Centre, Plot No-16, Udyog Vihar Phase 4, Gurugram, and a nearby banking point can also take a complaint for you.
Call 1800 23400 first. The bank also points customers to the national cyber crime helpline, 1930, and to cybercrime.gov.in.
Their page says every bank service call comes from a 10-digit number starting 1600. The bank never asks for an MPIN, OTP, CVV or password.
Write to the bank's Grievance Redressal Cell at [email protected] with your complaint ID. Every later level, ending with the RBI Ombudsman, is listed on the bank's own complaint escalation page.
Yes. Download on the contact card saves them as an image.
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Helpline details are compiled from public sources and verified periodically. Not affiliated with Airtel Payments Bank. Always confirm on the official website. How we verify this.