Blinkit

Blinkit Customer Care & Order Support

blinkit.com

verified

Last verified Oct 2026 · numbers can change, confirm on the official site.

3 of the 8 responses say they got a replylast 90 days

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All contact details

Blink Commerce office line (not order support) 011-40592373
Grievance Officer (complaint not settled in the app) [email protected]
Official siteblinkit.com
Official supportblinkit.com/faq
AddressBlink Commerce Private Limited, Ground Floor, Tower A, Pioneer Square Building, Golf Course Extension Road, Sector 62, Gurugram, Haryana 122098

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Check live status before you call, it may just be busy.

About Blinkit

Blinkit, run by Blink Commerce Private Limited, answers customers inside the app and not on the phone. Its terms say it does not run a call centre and point you to in-app chat, with [email protected] for anything else.

Open the order first and tap Help on it, so the order ID and payment travel with your message. Blinkit also says it never asks for an OTP, CVV, PIN or card number, by call or by mail, so treat any such request as fraud.

Blinkit helpline — questions

No. Use the chat in the Customer Support section of the app or website. Blinkit's terms say it does not run a call centre, so there is no Blinkit customer care phone number to call as of now. The office line on its site is not order support.

Open the order in the app and tap Help on it, so the order ID and payment go with your message. For anything else, write to [email protected].

Write to [email protected] if the in-app chat cannot sort it out. If a complaint is still not settled, Blinkit's terms name a Grievance Officer at [email protected], who answers from 9 AM to 6 PM on weekdays.

Phone helpline nahi hai. Usi order ke andar Help kholein, order ID apne aap jud jata hai. Kisi ko OTP ya UPI PIN mat batayein.

Report it from that order in the app, inside the time limit for that kind of item:
  • 72 hours for groceries, fruit and vegetables, dairy, meat and a missing freebie
  • 24 hours for electronics and other general goods, or an entirely wrong order
  • no limit for expired items, insects or foreign material
Add a photo, because the terms ask for proof before a refund.

It reverses to the same payment method. If it has not come back, raise it from that order so a ticket exists. If Blinkit cancels the order, it refunds the full amount, service charges included.

No. Blinkit says it never asks for an OTP, CVV, PIN or card number, by call or by mail. Anyone who does is running a scam, and Blinkit asks you to report it to [email protected].

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Other helplines

Helpline details are compiled from public sources and verified periodically. Not affiliated with Blinkit. Always confirm on the official website. How we verify this.