Is MobiKwik down right now?

MobiKwik is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Checked: 59 minutes ago

Download

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About MobiKwik

One of the older names in Indian fintech, MobiKwik started as a mobile wallet and is today a listed payments company offering UPI, wallet payments, recharges, bill payments and small ticket credit.

People use it both to pay merchants directly and to keep a small balance loaded for repeat spends like recharges and utility bills. Its app also carries features such as Pocket UPI and pay later style credit, which the company has pushed as its lending side has grown.

Bill due dates and recharge cycles are what drive its peaks, along with sale periods.

No reports yet, be the first to report an issue above.

If MobiKwik isn't working

For a failed payment, keep the reference A failed payment or wallet load is normally reversed. Note the reference and wait, rather than repeating it.
Refresh and update the app Reload the MobiKwik app, update it from the store, and switch between Wi-Fi and mobile data.
Report any fraud immediately If you notice an unauthorised transaction, report it to MobiKwik's fraud-alert email straight away, and never share OTPs.
Use another UPI app for now The same bank account works in another UPI app if MobiKwik itself is failing.
Check the live status above If many people across India are reporting MobiKwik right now, it is a wider problem and not just you.

Other ways to access MobiKwik

Use another UPI app on the same account If MobiKwik UPI is down, the same bank account works through another UPI app for most payments.
Pay by card or net banking For a bill or purchase, a card or net banking works when the wallet or UPI is down.
Raise a ticket in the app For a stuck payment, the in-app help and support email are the fastest route to a resolution.
Helpline for escalation For an unresolved issue, the verified MobiKwik helpline and support email can help.

Official updates during an outage: X

Questions

Check the live status and report map above. If reports are spiking across India, it is a wider MobiKwik problem and not just you.

Yes, a failed payment or a wallet load that did not reflect is normally reversed within a few working days. Keep the reference and do not repeat it before checking your balance.

This is usually a temporary load or connection issue between the app, your bank and the operator. Refresh the app and wait a while, and a failed recharge where money was taken is refunded.

Usually app or server load, or a weak connection. Update the app, switch between Wi-Fi and mobile data, and try again shortly.

Ghabraye nahi. Failed payment ya wallet load aksar kuch working days mein wapas aa jata hai. Reference sambhal kar rakhein aur dobara try karne se pehle balance check karein.

Yes. Tap the Download button on the live status card at the top of this page to save the MobiKwik server down image. The screenshot shows MobiKwik's current status, the last checked time and how many users across India are reporting problems right now. So when MobiKwik is actually down you get a real service down screenshot, not a mock-up. Save the service down image to keep it or send it to someone.

We run an on-demand server check from our side and combine it with real user reports across India. Reports are the main signal, because MobiKwik can respond to our check while it is still failing for many users. So if reports are spiking here, it is a real problem even if the site loads for us.

Money stuck or payment failed on MobiKwik? See the verified MobiKwik customer care and helpline numbers, with support timings.

080 6980 8320

MobiKwik · Mon-Sat, 9 AM - 8 PM

Full helpline