SonyLIV Customer Care & Support

Message Sony LIV Assist on WhatsApp at 85919 75331, or email [email protected]. The Contact Us page in the app also opens Chat with us, FAQs and account help. Sony LIV lists no voice call line on its support pages as of now.

Sony LIV Assist ko WhatsApp par 85919 75331 par message karein, ya [email protected] par email karein.

The partner that bundled it, because the partner activates and cancels the plan. Sony LIV names JioFiber, Tata Play Binge, YuppTV, Airtel Xstream, Vi, Sling and HT's OTTplay, and its FAQ page gives each partner's support email. A Fire TV Stick bundle is tied to the Amazon account that activated it.

Cancel from My Purchases if you paid by card, UPI or wallet; a Play Store, Apple or Amazon subscription is cancelled in that store. Sony LIV gives no refunds for part of a month, but you keep access till the plan ends.

Complaints about a show's content or age rating go to the Grievance Officer at [email protected], in English, Hindi or Marathi, with the title and episode. Sony LIV is a member of the Digital Media Content Regulatory Council (DMCRC), and its Content Redressal Mechanism page explains when an appeal goes there. App and subscription problems go to support instead.

Write to [email protected] with the request and the reason for the same. An email address can be changed only from a corporate to a personal one, or for an Apple user who hid their email, and Sony LIV replies to such requests within 30 days.

Usually low balance, a problem with the renewal mandate, or a price increase. Renew by choosing Subscribe, picking the plan and paying again.