UGVCL Customer Care & Complaint Numbers

Toll-free 1800-233-155335, the short code 19121, or 98258 19121. UGVCL's customer care centre is open 24x7. Keep the consumer number from your bill ready before you dial.

19121. Give your consumer number, the area and a nearby landmark so the local team can find the fault. The toll-free 1800-233-155335 works too.

[email protected], the customer care centre address. Write your consumer number and the problem in the mail, and attach a photo of the bill for a billing complaint.

Yes. HT (high tension) consumers call 63566 20021, or 98258 19121. HT new connections are handled through the GUVNL HT gateway. Keep your HT consumer number ready.

Take it to the Consumer Grievance Redressal Forum on UGVCL's e-CGRF portal. UGVCL sets out the later stages, including the Electricity Ombudsman, on its consumer information page. Keep the numbers of your earlier complaints with you.

Visnagar Road, Mehsana 384001. Office phone 02762 222080. For bills and new connections, your local sub-division office is closer, and the Contact Us page lists them.

Yes. UGVCL says its helpline is there round the clock, on 1800-233-155335 and 19121. For anything you want in writing, email [email protected].