CESC Customer Care & Complaint Numbers

Call 033 3501 1912 or 1912, open 24x7. CESC also lists 033 4403 1912 and 1860 500 1912. All four take billing and supply complaints and emergencies for Kolkata and Howrah.

1912 ya 033 3501 1912 par call karein, ya website par Report Supply Off bharein. Customer ID ya consumer number taiyar rakhein.

Dial 1912 or 033 3501 1912, day or night, for a supply or billing complaint. Online, Report Supply Off takes a no-power complaint with your customer ID, and Complaints and Requests handles billing.

Yes. Save 7439001912 and send Hi for service at any hour. To pay a bill on WhatsApp, send Hi to 91677 77776.

[email protected]. Use it for name or address corrections with ID proof, tariff changes, stopping ECS and meter complaints, and do quote your consumer number or customer ID.

1912 is the short electricity helpline code. The 033 numbers are ordinary Kolkata landlines, and 1860 500 1912 is billed at normal call rates.

Petition CESC's Grievance Redressal Officer or a Central Grievance Redressal Officer, listed on its Details of GROs and CGROs page. If their order does not settle it, you can go to the Ombudsman of WBERC, the West Bengal Electricity Regulatory Commission.

Aastha is CESC's voice assistant. It picks up calls on 033 3501 1912, 1912, 033 4403 1912 and 1860 500 1912.