TGSPDCL Customer Care & Complaint Numbers
tgsouthernpower.org
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About TGSPDCL
Southern Telangana and Hyderabad are served by the Southern Power Distribution Company of Telangana Ltd, TGSPDCL, which older bills still call TSSPDCL. Its contact page gives consumers one number, 1912, and its own FAQ calls that a round the clock centralised trouble call centre. Billing questions go to [email protected].
Keep the unique service number from your bill ready, because a complaint is routed by it. TGSPDCL also publishes a control room number for every operation circle and a fuse-off call number for every section, so a local power cut has a direct line as well as 1912.
TGSPDCL never asks you to pay a person or install a screen-sharing app to restore supply or clear a bill. Treat any such call as fraud.
TGSPDCL helpline — questions
The power complaint and customer care number is 1912 for Hyderabad and southern Telangana, toll-free and answered round the clock. Billing questions also go to [email protected]. The utility is written both TSSPDCL and TGSPDCL.
Call 1912 and give the unique service number from your bill, which is what sends a lineman to the right area. Your circle also has its own control room number - Hyderabad Central, Hyderabad South, Secunderabad, Banjara Hills, Cybercity and the rest are listed on the TGSPDCL site.
1912 par call karein aur unique service number batayein. Section ka fuse-off call number aur circle ka control room number bhi TGSPDCL ki site par diye hain. Billing ki shikayat [email protected] par bhejein.
Yes, the same distribution company. The abbreviation shifted with the state's TG prefix, and its website and email now use tgsouthernpower.org, but the supply area, complaint number and your service number are unchanged.
Yes. TGSPDCL's own site labels 1912 as its 24x7 toll-free helpline. Give your unique service number once you get through.
Use TGSPDCL's own bill payment page or its mobile app, both reached from tgsouthernpower.org and linked here. Bills come up by unique service number, and revenue collection centres take payment in cash.
Yes. Download writes the toll-free line TGSPDCL publishes to your gallery. No connection needed afterwards.
Quote your complaint reference number and take it to the Consumer Grievances Redressal Forum. TGSPDCL runs two: CGRF-II for Hyderabad, Rangareddy, Medchal-Malkajgiri and Vikarabad, CGRF-I for its eleven other districts. Past that sits the Vidyut Ombudsman under TGERC.
The utility publishes a customer service centre directory on its own site, listing centres across its area. That is the route for anything needing documents or an in-person visit.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with TGSPDCL. Always confirm on the official website. How we verify this.