HMWSSB Customer Care & Complaint Numbers
hyderabadwater.gov.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
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About HMWSSB
The Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB) runs a 24-hour customer care centre on 155313. It also answers on 040-23433933 and 040-23300114, and by email at [email protected].
The board's WhatsApp number for services is 9154170968. Its administrative office is at Khairatabad.
HMWSSB helpline — questions
155313, the board's customer care centre, open round the clock. HMWSSB also lists the landlines 040-23433933 and 040-23300114.
Yes, 9154170968, linked on the HMWSSB website for availing its services. Message only this number, as the board warns about fake messages from unknown numbers.
[email protected], the customer support mailbox on the home page. Give your CAN and area in the mail.
Use Register Grievances under Customer Services on the website, and check it later with Grievances Status. You can also call 155313, which takes complaints at any hour.
Use Register Billing Dispute under Customer Services, and follow it with Know your Billing Dispute Status. Keep your CAN and the bill with you.
Open Know Your Area Officer under Customer Services on the website. It shows the officers for your locality, which helps when a supply or sewerage problem needs a local visit. For a first complaint, call 155313.
Administrative Office Building, Khairatabad, Hyderabad 500004. The board's phone there is 040-23433933. For a supply problem, call the 24-hour line 155313 first.
Your CAN, the name on the connection, your area and address, and the grievance or tanker token number if you already have one. For a billing question, keep the latest bill or payment receipt open too.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with HMWSSB. Always confirm on the official website. How we verify this.