UPSRTC Customer Care & Booking Support

Toll-free 1800 180 2877, or 9415049606. Both are the helpline and both answer 24x7. The Lucknow head office is on 0522-2622363.

Toll-free 1800 180 2877 par UPSRTC helpline 24x7 milti hai; 9415049606 par bhi call kar sakte hain. Toll-free par ki gayi shikayat ka status complaint ID aur mobile number se online dekhiye.

[email protected] for online booking and refund problems, with the transaction ID and PNR. Other questions and complaints go to [email protected].

Call toll-free 1800 180 2877, which takes complaints 24x7 and gives you a complaint ID, or write to [email protected]. The Feedback page on upsrtc.up.gov.in takes written complaints too.

Open Toll Free Complaint Status from upsrtc.up.gov.in and enter the complaint ID with your mobile number. It covers complaints registered on 1800 180 2877.

Seven to ten working days, paid to the bank account that booked; cash refunds are not given. Nothing comes back if you are not present when the bus departs.

Give the e-ticket printout to the Depot Manager of that depot. The refund reaches your bank account in about a week. If it does not, mail [email protected] with the transaction ID.

An original photo ID is a must: passport, driving licence, voter card, PAN, Aadhaar (UID), or a card from your employer or school. Photocopies are refused, and the ticket then counts as invalid.