NBPDCL Customer Care & Complaint Numbers
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Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About NBPDCL
For bill and power complaints, North Bihar Power Distribution Company Limited (NBPDCL) asks consumers to call its toll-free customer care on 1912, or 1800-202-2813. Complaints also go by WhatsApp chatbot on 9031683592 and to [email protected], the Gmail address NBPDCL lists for complaints.
The control room at Vidyut Bhawan, Patna is on 7763818426.
NBPDCL helpline — questions
1912, toll-free, for all bill and power complaints. NBPDCL also lists 1800-202-2813 as a toll-free helpline. Keep your CA number ready.
NBPDCL ka toll-free number 1912 hai, aur 1800-202-2813 bhi hai. WhatsApp par shikayat ke liye 9031683592 par message karein. Call karte waqt apna CA number paas rakhein.
9031683592, a WhatsApp chatbot and voice bot for registering electricity complaints. It is listed on NBPDCL's Channel of Complaint page for both north and south Bihar.
Registered consumers give a missed call on 9953101311 to register a supply complaint. Call from the mobile number linked to your connection.
[email protected], the complaint address on NBPDCL's Channel of Complaint page. It is a Gmail address under the BSPHCL name, listed by NBPDCL itself. Write your CA number and the problem in the mail.
The Control Room at Vidyut Bhawan, Patna is on 7763818426. Each division, from Muzaffarpur to Bettia, has its own control room, listed in NBPDCL's Telephone Directory.
Write to the Departmental Grievance Redressal Cell at [email protected], with your complaint number. After that comes the Consumer Grievance Redressal System (CGRF), linked on nbpdcl.co.in.
Third Floor, Vidyut Bhawan, Bailey Road, Patna 800001. NBPDCL asks consumers to register complaints online or on 1912. Office and division numbers are in the Telephone Directory on nbpdcl.co.in.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with NBPDCL. Always confirm on the official website. How we verify this.