Is NBPDCL down right now?
NBPDCL is working
Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.
- Reports·1h
- 0
- Server
- 200 OK
- Response
- 0.3s
- Last checked
- 5 hours ago
Answer: No NBPDCL issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:08 AM IST.
Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.
NBPDCL site not opening? Report it
Tap one. North Bihar consumers see it as it happens.
Last 24 hours: 0 reports.
About NBPDCL
North Bihar Power Distribution Company Limited (NBPDCL), a BSPHCL company headquartered at Vidyut Bhawan in Patna, supplies power across north Bihar, from Muzaffarpur, Hajipur and Sitamarhi to Motihari and Bettia. All its areas now run on a new billing software.
Bills are checked and paid by CA number on nbpdcl.co.in or in the Suvidha Bihar app, complaints go through 1912 and the CCRS portal, and smart meter users recharge from the same bill payment page.
18-day history
We checked 19 times over the last 18 days — healthy on 18 days. It typically responds in about 0.3s.
Dashed line is its usual 0.3s, measured over the last 14 days. Gaps are days with no timing data.
If NBPDCL isn't working
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Are other NBPDCL consumers reporting it? When NBPDCL reports pile up, the bill page is down. Try again after some time.
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Use the numeric CA number The bill page takes only the numeric CA number. If you do not know it, the page has a link showing where it is on your bill.
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Switch to the Suvidha app If the website will not take a payment, pay through the Suvidha Bihar app instead.
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Check before paying again If money was deducted but the bill still shows due, wait and register a complaint on 1912 with the transaction ID instead of paying twice.
Other ways to access NBPDCL
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Check outages on CCRS The CCRS portal shows outage information and complaint status for your area, not only complaint booking.
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Use the Telegram bot NBPDCL links a Telegram chat bot for consumer services, useful when the website is slow.
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Call the fuse call centre The Telephone Directory lists divisional control rooms, from Muzaffarpur and Hajipur to Motihari and Bettia.
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Reach NBPDCL All complaint lines and the email are on our NBPDCL helpline page.
Questions
Our NBPDCL card checks nbpdcl.co.in and counts reports from consumers in north Bihar. When reports bunch up within minutes, the NBPDCL site or its payment page is down. For a power cut, call 1912.
NBPDCL has moved all its areas to a new billing software.
Bill payment, the CCRS complaint portal and the Suvidha Bihar app are three different routes. If the portal will not take your payment, NBPDCL itself suggests paying through the Suvidha Bihar app.
Open View and Pay Bill on nbpdcl.co.in and enter your CA number, which is numeric and printed on the bill.
Consumers of the old Muzaffarpur DF area search with a four-letter sub-division prefix before the old ID, such as MITT-123587 for MIT.
Portal se payment na ho to Suvidha Bihar app download karke bill bhariye; NBPDCL khud yahi salah deta hai. Paisa kat gaya ho par bill na chadha ho to transaction ID ke saath 1912 par shikayat darj karein.
Use the same View and Pay Bill page; it handles bill payment and smart meter recharge. Smart Meter Consumer Activities on the home page covers other options, and NBPDCL's Smart Meter page has recharge tutorial videos.
- Keep scanned ID and address proof ready.
- On nbpdcl.co.in, go to New Connection, then New Service Connection.
- Enter your mobile number and district, get the OTP and fill the form.
- Save the Request Number shown after you submit.
Nothing is paid at application; connection charges come in your bill. Track status under Suvidha Consumer Activities.
- Call 1912, or your nearest fuse call centre.
- Send it to the WhatsApp chatbot.
- Registered consumers can give a missed call.
- Use Online Complaint on nbpdcl.co.in, the CCRS portal or the Suvidha app.
You get a complaint number to track it.
Haan. NBPDCL ki suchna ke mutabik sabhi gharelu upbhoktaon ko har mahine 125 unit tak bijli poore anudan par muft milti hai. Is par prashn-uttar NBPDCL ki website par diye gaye hain.
Write to NBPDCL's Departmental Grievance Redressal Cell. If that does not settle it, the Consumer Grievance Redressal System (CGRF) linked on nbpdcl.co.in is the next step.
1912, the toll-free customer care line for all bill and power complaints. The 1800 number, WhatsApp chatbot and email are on our NBPDCL helpline page.
Yes. The download button on the status card saves a server down image with NBPDCL's status, the time of our last check, and how many users are reporting problems.
Bill payment problem or a supply issue with NBPDCL? See the verified NBPDCL customer care, complaint and emergency numbers, with timings.
Related & alternatives
Other providers and utility services we track, each with live status, so you can check bill payment and account access in one place.
People also check
Unofficial status from automated checks & user reports. Not affiliated with NBPDCL. Status may be inaccurate, confirm on the official site.