APDCL

apdcl.org

live

Is APDCL down right now?

Q: APDCL recharge done but voucher code not generated?

Wait a little and check again in the myBijulee app, where the vend code shows after payment. A delay in confirmation from the bank can hold it up. If it still does not show, call 8876100100 or 1912 about the prepaid recharge.

Q: How do I check my APDCL smart prepaid meter balance?

Use Smart Prepaid Balance on apdcl.org, or check it in the myBijulee app. Recharge from the same place with Recharge Prepaid Meter.

Q: How do I check my APDCL bill without the website?

Send an SMS: type BILL, a space and your 12-digit consumer number, and send it to 8424882488. The postpaid bill details come back by SMS.

Q: How do I register an APDCL complaint?

Call 1912 from within Assam, or 0361-3126201 from outside, at any hour. You can also raise and track a complaint in the myBijulee app, or send it on WhatsApp to 7575999666.

APDCL is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Last checked: 5 hours ago

Answer: No APDCL issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:03 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

APDCL not working? Report it

Report in 5 seconds, no login.

Last 24 hours: 0 reports.

About APDCL

Assam Power Distribution Company Limited (APDCL) supplies electricity to homes and businesses across Assam from its head office, Bijulee Bhawan in Guwahati. Consumers pay postpaid bills, recharge prepaid and smart prepaid meters, check smart meter balance and apply for new connections on apdcl.org or the myBijulee app.

Power cuts and other complaints go to the 24x7 customer care number {helpline_number} from within Assam.

25-day history

healthy reports issues outage

We checked 26 times over the last 25 days — healthy on 25 days. It typically responds in about 0.1s.

25d ago 17d 8d today

Response time · daily average slowest day 0.1s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

30 Sep checked, healthy avg 0.1s

1 Oct checked, healthy avg 0.1s

2 Oct checked, healthy avg 0.1s

3 Oct checked, healthy avg 0.1s

4 Oct checked, healthy avg 0.1s

5 Oct checked, healthy avg 0.1s

6 Oct checked, healthy avg 0.1s

7 Oct checked, healthy avg 0.1s

8 Oct checked, healthy avg 0.1s

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10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.1s

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14 Oct checked, healthy avg 0.1s

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17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.1s

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20 Oct checked, healthy avg 0.1s

21 Oct checked, healthy avg 0.1s

22 Oct checked, healthy avg 0.1s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.1s

If APDCL isn't working

Are APDCL consumers in other districts reporting it? When consumers in many Assam districts report at once, the APDCL site or payment system is down. For a lone failure, check the app and whether the payment is still in process.
Turn off any VPN APDCL blocks access from outside India, so a VPN set to another country stops the site from opening.
Update myBijulee Install the latest myBijulee version from the Play Store if the Android app will not work.
Wait for the vend code A prepaid voucher code can take a while after payment. Check the app again before paying a second time.
Keep your consumer number handy Billing complaints need the 12-digit consumer number and your sub-division name.

Other ways to access APDCL

Get the bill by SMS Send BILL and your 12-digit consumer number to 8424882488 to see the bill without the website.
Use WhatsApp APDCL takes queries and complaints on WhatsApp at 7575999666.
Visit your sub-division office Your sub-division office handles billing, meter and email updates in person.
Call customer care The APDCL helpline page has 1912, the numbers for calls from outside Assam and the support email.

Official channels during an outage: Website

Questions

Reports here from many parts of Assam at the same time mean the APDCL website or payment system is down. For a power cut at home, call 1912; this page tracks the website and app, not the supply in your area.

APDCL has limited access to its IT applications from outside India. So the site and app will not open abroad or through a foreign VPN. Inside India, heavy use around bill due dates can slow it, and APDCL asks Android users of myBijulee to update to the latest version if the app misbehaves.

Wait a little and check again in the myBijulee app, where the vend code shows after payment. A delay in confirmation from the bank can hold it up. If it still does not show, call 8876100100 or 1912 about the prepaid recharge.

Use Smart Prepaid Balance on apdcl.org, or check it in the myBijulee app. Recharge from the same place with Recharge Prepaid Meter.

Send an SMS: type BILL, a space and your 12-digit consumer number, and send it to 8424882488. The postpaid bill details come back by SMS.

Call 1912 from within Assam, or 0361-3126201 from outside, at any hour. You can also raise and track a complaint in the myBijulee app, or send it on WhatsApp to 7575999666.

Yes. Tap Download on the status card at the top. The saved server down screenshot shows APDCL's status, the last checked time, and how many users are reporting problems.

Bill payment problem or a supply issue with APDCL? See the verified APDCL customer care, complaint and emergency numbers, with timings.

1912

APDCL · 24x7 · 0361-3126201

Full helpline