Why is PSPCL server not working today?

Four everyday causes explain most PSPCL failures, and none is a full outage. Nightly closure: the digital payment system shuts from 11.15 PM to 12.15 AM every day · No login: since 23 May 2022, full bill and payment details open only after you sign in with your registered email or mobile, as PSERC and CERT-In guided · New account number: consumers moved to a new number view their account on consumer.pspcl.in instead · Pop-ups blocked: the detailed bill and the receipt open in a pop-up window. If none of these fit and many users report it at once, PSPCL itself has a technical issue or downtime.

My PSPCL bill payment failed but the money was debited, what now?

Do not pay again straight away. If the payment gateway confirms it got the money, the PSPCL receipt follows within 24 hours, or 48 hours over holidays · If the gateway says the payment failed, take it up with your bank or card company. The gateway contacts are on the Bill Pay page. Write with the transaction ID, date and time, amount and your PSPCL account number. If the bill still shows due after that, mail 1912@pspcl.in.

How do I download a PSPCL bill or see my bill history?

Log in on the Bill Pay portal, billpayment.pspcl.in, with your registered email or mobile. 1. No login yet? Create one with Sign Up; bill details are not shown without it. 2. Open Know your Bill History for past bills, or Download Bill Payment Receipt for a paid bill. 3. Allow pop-ups for the site, so the bill can open. Without a login, Bill Pay shows only basic details against the account number. Your sub-division office can also give a duplicate bill.

PSPCL

pspcl.in

live

Is PSPCL down right now?

Q: How do I report a power cut in Punjab?

Call 1912, open 24x7, or SMS No Supply to 1912. A missed call to 1800-180-1512 also books a supply complaint; if your mobile is not registered with PSPCL, you are sent a link to finish it online. WhatsApp on 96461-06835 works too. Keep the account number from your bill ready.

Q: Is there a PSPCL power shut down today in my area?

Check the planned list first. On pspcl.in, open Power Supply Schedule and then Power Shut Down. The public notice covers the coming week and gives the date, the area affected and the from and to time of each 11 KV outage. A cut that is not on the list is a fault, so report it on 1912.

PSPCL is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.3s
Last checked: 6 hours ago

Answer: No PSPCL issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About PSPCL

Punjab State Power Corporation Limited, known as PSPCL or POWERCOM, supplies electricity to homes, farms and industry across Punjab. It was formed in April 2010, when the Punjab State Electricity Board was split in two and transmission went to the sister company PSTCL. It also runs its own thermal and hydel stations, Ropar and Lehra Mohabbat among them.

Bills are paid on the Bill Pay portal, billpayment.pspcl.in, which closes every night from 11.15 PM to 12.15 AM. Consumers given a new account number use the newer consumer portal at consumer.pspcl.in, and power cuts go to 1912 round the clock.

67-day history

healthy reports issues outage

We checked 69 times over the last 67 days — healthy on 63 days. It typically responds in about 0.3s.

67d ago 45d 22d today

Response time · daily average slowest day 0.8s

Dashed line is its usual 0.3s, measured over the last 14 days. Gaps are days with no timing data.

19 Aug no data

20 Aug checked, healthy

21 Aug checked, healthy

22 Aug no data

23 Aug checked, healthy

24 Aug no data

25 Aug checked, healthy

26 Aug no data

27 Aug checked, healthy

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep checked, healthy

3 Sep checked, healthy

4 Sep checked, healthy

5 Sep checked, healthy avg 0.7s

6 Sep checked, healthy avg 0.8s

7 Sep checked, healthy avg 0.7s

8 Sep checked, healthy avg 0.6s

9 Sep checked, healthy avg 0.5s

10 Sep checked, healthy avg 0.6s

11 Sep checked, healthy avg 0.6s

12 Sep checked, healthy avg 0.7s

13 Sep checked, healthy avg 0.7s

14 Sep checked, healthy avg 0.6s

15 Sep checked, healthy avg 0.7s

16 Sep checked, healthy avg 0.7s

17 Sep checked, healthy avg 0.6s

18 Sep checked, healthy avg 0.6s

19 Sep checked, healthy avg 0.7s

20 Sep checked, healthy avg 0.7s

21 Sep checked, healthy avg 0.5s

22 Sep checked, healthy avg 0.7s

23 Sep checked, healthy avg 0.7s

24 Sep checked, healthy avg 0.6s

25 Sep checked, healthy avg 0.5s

26 Sep checked, healthy avg 0.6s

27 Sep checked, healthy avg 0.6s

28 Sep checked, healthy avg 0.7s

29 Sep checked, healthy avg 0.6s

30 Sep checked, healthy avg 0.6s

1 Oct checked, healthy avg 0.6s

2 Oct checked, healthy avg 0.6s

3 Oct checked, healthy avg 0.7s

4 Oct checked, healthy avg 0.6s

5 Oct checked, healthy avg 0.7s

6 Oct checked, healthy avg 0.6s

7 Oct checked, healthy avg 0.6s

8 Oct checked, healthy avg 0.6s

9 Oct checked, healthy avg 0.6s

10 Oct checked, healthy avg 0.7s

11 Oct checked, healthy avg 0.6s

12 Oct checked, healthy avg 0.3s

13 Oct checked, healthy avg 0.3s

14 Oct checked, healthy avg 0.3s

15 Oct checked, healthy avg 0.3s

16 Oct checked, healthy avg 0.3s

17 Oct checked, healthy avg 0.3s

18 Oct checked, healthy avg 0.3s

19 Oct checked, healthy avg 0.3s

20 Oct checked, healthy avg 0.3s

21 Oct checked, healthy avg 0.3s

22 Oct checked, healthy avg 0.3s

23 Oct checked, healthy avg 0.3s

24 Oct checked, healthy avg 0.3s

If PSPCL isn't working

Power cut to report? Ring 1912 at any hour, or give a missed call to 1800-180-1512.
Payment failing near midnight? The payment system closes from 11.15 PM to 12.15 AM daily. Try again after 12.15 AM.
Bill paid but still due? Wait 24 hours for the receipt, or 48 over holidays, before paying again. Keep the transaction ID safe.
Bill or receipt not opening? Allow pop-ups for billpayment.pspcl.in in your browser, then open it again.
Account number not found? Look up your new account number on consumer.pspcl.in using the old one.
Check the live status above If lots of users report PSPCL at once, the problem is wider than your own connection.

Other ways to access PSPCL

Pay on the newer consumer portal Insta Bill Pay on consumer.pspcl.in takes a payment against your account number if the Bill Pay site will not load.
Pay through Bharat BillPay or UMANG PSPCL lists Bharat BillPay (BBPS) and UMANG as payment routes, and a BBPS agent outlet near you takes the bill in person.
Pay at the cash counter Sub-division cash counters take bills from 9 AM to 3 PM, Monday to Friday, except public holidays.
Use the PSPCL Consumer Services app The app pays the bill and takes supply and billing complaints when the website will not load.
Verified contacts The PSPCL helpline page lists 1912, the missed call line, WhatsApp and the wrong-bill desk.

Official channels during an outage: X · Facebook · Instagram · Website

Questions

Check the live status and user reports on this page first. If many people across Punjab report the same problem, the fault is on PSPCL's side. One gap is planned: online bill payment closes daily from 11.15 PM to 12.15 AM. Power cut complaints on 1912 still work by phone at any hour.

Four everyday causes explain most PSPCL failures, and none is a full outage.

Nightly closure: the digital payment system shuts from 11.15 PM to 12.15 AM every day.
No login: since 23 May 2022, full bill and payment details open only after you sign in with your registered email or mobile, as PSERC and CERT-In guided.
New account number: consumers moved to a new number view their account on consumer.pspcl.in instead.
Pop-ups blocked: the detailed bill and the receipt open in a pop-up window.

If none of these fit and many users report it at once, PSPCL itself has a technical issue or downtime.

Call 1912, open 24x7, or SMS No Supply to 1912. A missed call to 1800-180-1512 also books a supply complaint; if your mobile is not registered with PSPCL, you are sent a link to finish it online. WhatsApp on 96461-06835 works too. Keep the account number from your bill ready.

Check the planned list first. On pspcl.in, open Power Supply Schedule and then Power Shut Down. The public notice covers the coming week and gives the date, the area affected and the from and to time of each 11 KV outage. A cut that is not on the list is a fault, so report it on 1912.

Do not pay again straight away.

If the payment gateway confirms it got the money, the PSPCL receipt follows within 24 hours, or 48 hours over holidays.
If the gateway says the payment failed, take it up with your bank or card company.

The gateway contacts are on the Bill Pay page. Write with the transaction ID, date and time, amount and your PSPCL account number. If the bill still shows due after that, mail [email protected].

No login yet? Create one with Sign Up; bill details are not shown without it.
Open Know your Bill History for past bills, or Download Bill Payment Receipt for a paid bill.
Allow pop-ups for the site, so the bill can open.

Without a login, Bill Pay shows only basic details against the account number. Your sub-division office can also give a duplicate bill.

Check whether you have been given a new account number. On consumer.pspcl.in, open Know your New Account number and enter the old number from your bill. Use the new one for Insta Bill Pay and login on that portal. For trouble on that portal, PSPCL lists 96461-18345.

1912 par call karein, yeh 24 ghante chalta hai, ya isi number par No Supply likh kar SMS bhejein. 1800-180-1512 par missed call ya 96461-06835 par WhatsApp se bhi shikayat darj hoti hai. Bill par likha account number paas rakhein.

Yes. Tap Download on the status card at the top. The saved server down screenshot shows PSPCL's status, the last checked time, and how many users are reporting problems.

Bill payment problem or a supply issue with PSPCL? See the verified PSPCL customer care, complaint and emergency numbers, with timings.

1912

PSPCL · 24x7

Full helpline