How do I check and download my UPPCL bill?

There are five ways, and each needs the account number from an old bill. The Bill Payment section on uppcl.org: enter the account number and district, then the OTP sent to your registered mobile · The UPPCL SMART app, with your mobile or account number · The bill link UPPCL sends by SMS and WhatsApp every month · Your discom's WhatsApp chatbot: send the account number · 1912, where the IVR can give you the bill.

UPPCL

uppcl.org

live

Is UPPCL down right now?

Q: UPPCL power cut today: how do I report it?

Call 1912, UPPCL's toll-free helpline, or send Hi to your discom's WhatsApp chatbot. You can also register it on the 1912 complaint portal or in the UPPCL SMART app. Each route gives you a complaint number for tracking. Keep the account number from your bill ready.

Q: How can I get a new UPPCL electricity connection?

Apply on the Jhatpat Connection portal, jhatpatportal.uppcl.org: register with your mobile number, log in by OTP and fill the form. The portal tells you to call 1912 for help. Shops, factories and institutions apply on Nivesh Mitra instead, and a private tube well has its own application.

UPPCL is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.2s
Last checked: 5 hours ago

Answer: No UPPCL issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About UPPCL

Electricity in Uttar Pradesh reaches homes through Uttar Pradesh Power Corporation Limited (UPPCL), a Government of Uttar Pradesh company, and five distribution companies: Purvanchal (PuVVNL, Varanasi), Madhyanchal (MVVNL, Lucknow), Paschimanchal (PVVNL, Meerut), Dakshinanchal (DVVNL, Agra) and KESCO in Kanpur. Your bill names yours.

Bills, payments and service requests run on the consumer portal and the UPPCL SMART app, and supply complaints go to 1912. Smart meters across the state went back from prepaid to postpaid billing in May 2026.

Live reports

showing 8 of 28

No one has reported a problem with UPPCL in the last 24 hours.
History has 28 reports from the last 68 days.

Other

Site / app not loading

17 Oct
Other

Site / app not loading

15 Oct
LucknowJio

Slow / timing out

15 Oct
JaipurJio

Site / app not loading

13 Oct
Other

Bill not loading

10 Oct
Other

Site / app not loading

9 Oct
Other

Site / app not loading

“the problem is! when i am trying to enter into website . "This site cannot be reached" showing on the display.” — Banarasi

8 Oct
Other

Site / app not loading

7 Oct

What people are reporting

reports

Site / app not loading 57% Site / app not loading · 16 reports · 57%

Bill not loading 32% Bill not loading · 9 reports · 32%

Slow / timing out 7% Slow / timing out · 2 reports · 7%

Something else 4% Something else · 1 report · 4%

Where reports come from — 2 states

reports

Uttar Pradesh 18% Uttar Pradesh · 5 reports · 18%

Rajasthan 7% Rajasthan · 2 reports · 7%

Other 75% Other · 21 reports · 75%

Which networks — 2 networks

reports

Airtel 14% Airtel · 4 reports · 14%

Jio 11% Jio · 3 reports · 11%

Other 75% Other · 21 reports · 75%

Reports about UPPCL in the last 90 days, up to 23 Oct 2026, 5:30 AM IST, are coming from users across Airtel and Jio, so this does not look specific to one network.

68-day history

healthy reports issues outage

We checked 148 times over the last 68 days — healthy on 43 days, minor issues on 4 days. It typically responds in about 0.2s.

68d ago 45d 23d today

Response time · daily average slowest day 0.5s

Dashed line is its usual 0.2s, measured over the last 14 days. Gaps are days with no timing data.

18 Aug 1 issue

19 Aug no data

20 Aug no data

21 Aug no data

22 Aug no data

23 Aug no data

24 Aug no data

25 Aug no data

26 Aug no data

27 Aug no data

28 Aug no data

29 Aug no data

30 Aug no data

31 Aug 1 report

1 Sep no data

2 Sep no data

3 Sep no data

4 Sep no data

5 Sep no data

6 Sep 1 report

7 Sep no data

8 Sep 4 reports mostly not opening

9 Sep 1 report avg 0.1s

10 Sep 1 report avg 0.2s

11 Sep 1 report avg 0.1s

12 Sep 3 reports mostly not opening 1 issue avg 0.1s

13 Sep 3 reports mostly partial outage 1 issue avg 0.2s

14 Sep 1 report avg 0.2s

15 Sep checked, healthy avg 0.1s

16 Sep checked, healthy avg 0.1s

17 Sep 1 report avg 0.1s

18 Sep checked, healthy avg 0.1s

19 Sep 1 report avg 0.5s

20 Sep checked, healthy avg 0.2s

21 Sep checked, healthy avg 0.2s

22 Sep checked, healthy avg 0.1s

23 Sep checked, healthy avg 0.2s

24 Sep checked, healthy avg 0.3s

25 Sep checked, healthy avg 0.1s

26 Sep checked, healthy avg 0.3s

27 Sep checked, healthy avg 0.1s

28 Sep checked, healthy avg 0.1s

29 Sep 1 report avg 0.3s

30 Sep checked, healthy avg 0s

1 Oct checked, healthy avg 0.3s

2 Oct checked, healthy avg 0.1s

3 Oct checked, healthy avg 0.3s

4 Oct checked, healthy avg 0.1s

5 Oct 1 report avg 0.3s

6 Oct checked, healthy avg 0.3s

7 Oct 1 report avg 0.3s

8 Oct 1 report avg 0.2s

9 Oct 1 report avg 0.2s

10 Oct 1 report avg 0.3s

11 Oct checked, healthy avg 0.2s

12 Oct checked, healthy avg 0.1s

13 Oct 1 report avg 0.3s

14 Oct checked, healthy avg 0.1s

15 Oct 2 reports 1 issue avg 0.2s

16 Oct checked, healthy avg 0.1s

17 Oct 1 report avg 0.2s

18 Oct checked, healthy avg 0.3s

19 Oct checked, healthy avg 0.1s

20 Oct checked, healthy avg 0.1s

21 Oct checked, healthy avg 0.1s

22 Oct checked, healthy avg 0.3s

23 Oct checked, healthy avg 0.3s

24 Oct checked, healthy avg 0.2s

Recent reports & outages

15 Oct

Reported problems minor

Peaked at 2 reports in an hour on 15 Oct.

18 Aug

Reachability issue minor

Our checks could not reach UPPCL for about 3w 4h. Reported from Uttar Pradesh.

If UPPCL isn't working

Paid, but the bill still shows unpaid? Wait 24 to 48 hours before paying again. Keep the transaction ID; if the amount has not adjusted by then, give it to 1912.
No OTP on your phone? UPPCL sends it only to the mobile linked to your connection. Change that number under Mobile Number and Email updation on uppcl.org; one mobile can carry at most 3 connections.
Power cut rather than a website problem? Call 1912 or send Hi to your discom's WhatsApp chatbot, with the account number from your bill.
Check the live status above If many people are reporting UPPCL right now, it is a wider problem and not just you.

Other ways to access UPPCL

Pay through a wallet or a counter Paytm, Google Pay, PhonePe or Amazon Pay settle a UPPCL bill when the portal will not load. So do the departmental cash counter, a Vidyut Sakhi and a Jan Suvidha Kendra (CSC).
Switch to the UPPCL SMART app The UPPCL SMART app shows the bill, daily consumption and payment history, takes payments and registers complaints, so try it when consumer.uppcl.org is stuck.
WhatsApp your discom Each discom runs a verified WhatsApp number. Send Hi or START, or give a missed call, from your registered WhatsApp number for the bill and complaint menu.
Verified contacts The verified UPPCL contacts carry the toll-free line and the discom WhatsApp numbers.

Official channels during an outage: X · Facebook · Instagram · YouTube · Website

Questions

Check the reports on this page. Two different things get reported here: the UPPCL website or bill portal failing, and the power being out. A power cut goes to 1912, whatever the website is doing.

When many people report it together, the portal has a technical issue and only time fixes it. On your side, check three things: the 10-digit account number from your bill, the district you picked, and whether the OTP goes to a mobile number still linked to the connection. Pay only on consumer.uppcl.org or the UPPCL SMART app.

Do not pay again. UPPCL says the amount either adjusts against your dues or comes back to your account within 24 to 48 hours. If it does not, give 1912 the transaction ID or receipt number as a complaint. If your connection was cut for dues, supply normally comes back within 2 hours of a successful payment.

Call 1912, UPPCL's toll-free helpline, or send Hi to your discom's WhatsApp chatbot. You can also register it on the 1912 complaint portal or in the UPPCL SMART app. Each route gives you a complaint number for tracking. Keep the account number from your bill ready.

There are five ways, and each needs the account number from an old bill.

The Bill Payment section on uppcl.org: enter the account number and district, then the OTP sent to your registered mobile.
The UPPCL SMART app, with your mobile or account number.
The bill link UPPCL sends by SMS and WhatsApp every month.
Your discom's WhatsApp chatbot: send the account number.
1912, where the IVR can give you the bill.

UPPCL moved every prepaid smart meter back to postpaid mode from May 2026. The meter stays; the change happens from the control room, so nobody visits. The first monthly bill came in June 2026, with 15 days to pay and 7 more days before disconnection. If you think the meter runs fast, ask for a check meter at your sub-division office, on uppcl.org or through 1912.

Apply on the Jhatpat Connection portal, jhatpatportal.uppcl.org: register with your mobile number, log in by OTP and fill the form. The portal tells you to call 1912 for help. Shops, factories and institutions apply on Nivesh Mitra instead, and a private tube well has its own application.

Pehle account number aur district dobara check karein, aur dekhein ki OTP wale mobile number se connection juda hai. Account se paisa cut ho chuka hai to phir se payment mat karein; 24 se 48 ghante mein woh bill mein adjust ya wapas ho jata hai. Bijli ki shikayat 1912 par karein.

Yes. The Download button on the status card saves a server down image with UPPCL's status, the time of our last check, and how many users are reporting problems.

Bill payment problem or a supply issue with UPPCL? See the verified UPPCL customer care, complaint and emergency numbers, with timings.

1912

UPPCL

Full helpline