Torrent Power

connect.torrentpower.com

live

Is Torrent Power down right now?

Q: No electricity at home, how do I book a Torrent Power complaint?

First enter your service number in the Outage Checker. If it shows your area, Torrent Power already has the complaint and a team is on the job. If not, log in and choose My Dashboard, Register Complaint, Power Related, or call +91 90999 91912, which takes complaints on IVR round the clock.

Torrent Power is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.3s
Last checked: 5 hours ago

Answer: No Torrent Power issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:03 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About Torrent Power

Electricity in Ahmedabad, Gandhinagar, Surat, Bhiwandi, Agra, Dahej, Dholera, Shil-Mumbra-Kalwa, Dadra Nagar Haveli and Daman-Diu comes from Torrent Power Limited, an Ahmedabad company that also generates power. Its customer portal is connect.torrentpower.com.

On the portal and the Torrent Power app you can pay bills, download a bill copy, check an area outage with your service number, and book power or billing complaints.

24-day history

healthy reports issues outage

We checked 28 times over the last 24 days — healthy on 24 days. It typically responds in about 0.2s.

24d ago 16d 8d today

Response time · daily average slowest day 0.4s

Dashed line is its usual 0.2s, measured over the last 14 days. Gaps are days with no timing data.

1 Oct checked, healthy avg 0.2s

2 Oct checked, healthy avg 0.4s

3 Oct checked, healthy avg 0.2s

4 Oct checked, healthy avg 0.2s

5 Oct checked, healthy avg 0.2s

6 Oct checked, healthy avg 0.2s

7 Oct checked, healthy avg 0.4s

8 Oct checked, healthy avg 0.2s

9 Oct checked, healthy avg 0.2s

10 Oct checked, healthy avg 0.2s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.2s

13 Oct checked, healthy avg 0.2s

14 Oct checked, healthy avg 0.2s

15 Oct checked, healthy avg 0.4s

16 Oct checked, healthy avg 0.2s

17 Oct checked, healthy avg 0.3s

18 Oct checked, healthy avg 0.2s

19 Oct checked, healthy avg 0.3s

20 Oct checked, healthy avg 0.2s

21 Oct checked, healthy avg 0.2s

22 Oct checked, healthy avg 0.2s

23 Oct checked, healthy avg 0.2s

24 Oct checked, healthy avg 0.3s

If Torrent Power isn't working

Check the Outage Checker first Enter your service number on connect.torrentpower.com. If your area shows up, Torrent Power already knows about the fault and you need not book a complaint.
Look at your own MCB If neighbours have power, check the main switch and MCB in your home before booking a complaint.
Keep the service number handy The call centre IVR, the portal and service centres all ask for it first. You will find it on your bill.
Portal will not log in Use your service number or email with your password, and reset it through Forgot Password if needed. Try the Torrent Power app if the site is slow.
Check the live status on this page Many reports from one city at once point to an area outage or a portal problem on Torrent Power's side.

Other ways to access Torrent Power

Pay through a UPI or BBPS app Torrent Power bills can be paid from third-party apps on the NPCI network, such as your bank app, when the portal is slow.
Use the Torrent Power app The Android and iOS app handles bill payment, bill copies and complaints if the website is not loading.
Visit a customer service centre Pay by cash or cheque at a Torrent Power service or collection centre, and it shows in your account the same day.
Call the 24x7 call centre City-wise numbers and the email are on the Torrent Power helpline page.

Official channels during an outage: Website

Questions

Two things can be down: the power supply and the customer portal. Reports on this page from your city show which one people are facing. For a power cut, the Outage Checker on connect.torrentpower.com tells you whether your area is already listed.

Check which one has stopped. For no power at home, enter your service number in the Outage Checker to see whether your area is already listed. If the portal will not load, switch to the Torrent Power app, or the other way round, and try again after a few minutes.

First enter your service number in the Outage Checker. If it shows your area, Torrent Power already has the complaint and a team is on the job. If not, log in and choose My Dashboard, Register Complaint, Power Related, or call +91 90999 91912, which takes complaints on IVR round the clock.

An online payment counts once the transaction succeeds, and your account updates when the bank confirms it, normally within 2 working days. Keep the transaction reference number; Torrent Power treats it as your e-receipt. Cash and cheque payments at service centres update the same day.

No. Torrent Power accepts only the full bill amount. In Gujarat, bills above Rs. 1000 must be paid through an e-payment option. Credit card payments carry a 0.8% fee plus GST; net banking has no fee.

connect.torrentpower.com par service number se register karke login karein aur bill ki copy turant download karein. Torrent Power app se bhi bill mil jaata hai. E-Bill chalu karne par har mahine bill email par aa jaata hai.

You can pay after the due date with delayed payment charges. If the dues stay unpaid for 15 days after a notice, Torrent Power can disconnect the supply. Reconnection needs the full outstanding, reconnection charges and any extra security deposit.

Yes. Tap Download on the status card at the top. The saved server down screenshot shows Torrent Power's status, the last checked time, and how many users are reporting problems.

Bill payment problem or a supply issue with Torrent Power? See the verified Torrent Power customer care, complaint and emergency numbers, with timings.

+91 90999 91912

Torrent Power · 24x7

Full helpline