DHBVN bill paid, money debited, but the bill still shows due?

Check Payment History on epayment.dhbvn.org.in with your account number before paying again. If the payment is missing there, write to collectiondhbvn@gmail.com, the address DHBVN's payment site gives, with the bank reference.

Power cut in Gurugram or Faridabad, how do I report it to DHBVN?

Call 1912 or 1800-180-4334, send your account number on WhatsApp to 8813999708, or email 1912@dhbvn.org.in. Planned shutdowns are listed on DHBVN's View Outages page, so check there first.

DHBVN

dhbvn.org.in

live

Is DHBVN down right now?

Q: DHBVN bill payment not working, what can I do?

Try Quick Pay on epayment.dhbvn.org.in, which needs only your account number. The electricity bill section of your bank or UPI app also reaches DHBVN, by a different route. View Bill on the same site shows the bill again if you need a duplicate.

Q: My DHBVN account number is not working, how do I find the new one?

Use Know Your Account Number on dhbvn.org.in with your K No. Consumers in Gurugram and Faridabad have to call the customer care centre for it instead. The ePayment site can also fetch your new account from the old number.

DHBVN is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.4s
Last checked: 6 hours ago

Answer: No DHBVN issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About DHBVN

Dakshin Haryana Bijli Vitran Nigam, DHBVN, supplies electricity in south Haryana. Its Delhi Zone covers Gurugram, Faridabad, Palwal, Rewari and Narnaul, and its Hisar Zone covers Hisar, Sirsa, Bhiwani, Jind and Fatehabad. North Haryana is a separate company, UHBVN.

Bills are paid on its ePayment site, epayment.dhbvn.org.in, and complaints are logged through Samadhan or the 1912 line. Prepaid meter recharges and advance payments go through the same ePayment site.

67-day history

healthy reports issues outage

We checked 94 times over the last 67 days — healthy on 60 days, minor issues on 4 days. It typically responds in about 0.5s.

67d ago 45d 22d today

Response time · daily average slowest day 3.1s

Dashed line is its usual 0.5s, measured over the last 14 days. Gaps are days with no timing data.

19 Aug no data

20 Aug checked, healthy

21 Aug checked, healthy

22 Aug no data

23 Aug checked, healthy

24 Aug 2 reports 1 issue

25 Aug no data

26 Aug checked, healthy

27 Aug checked, healthy

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep checked, healthy

3 Sep checked, healthy

4 Sep checked, healthy

5 Sep checked, healthy avg 0.4s

6 Sep checked, healthy avg 3.1s

7 Sep checked, healthy avg 0.3s

8 Sep checked, healthy avg 0.2s

9 Sep checked, healthy avg 0.3s

10 Sep checked, healthy avg 0.3s

11 Sep checked, healthy avg 0.4s

12 Sep checked, healthy avg 0.4s

13 Sep checked, healthy avg 0.5s

14 Sep checked, healthy avg 0.4s

15 Sep checked, healthy avg 0.4s

16 Sep checked, healthy avg 0.4s

17 Sep checked, healthy avg 0.4s

18 Sep checked, healthy avg 0.4s

19 Sep checked, healthy avg 0.4s

20 Sep checked, healthy avg 0.4s

21 Sep checked, healthy avg 0.4s

22 Sep checked, healthy avg 0.3s

23 Sep checked, healthy avg 0.4s

24 Sep checked, healthy avg 0.4s

25 Sep checked, healthy avg 0.3s

26 Sep checked, healthy avg 0.3s

27 Sep checked, healthy avg 0.3s

28 Sep checked, healthy avg 0.4s

29 Sep checked, healthy avg 0.4s

30 Sep checked, healthy avg 0.3s

1 Oct checked, healthy avg 0.4s

2 Oct checked, healthy avg 0.4s

3 Oct checked, healthy avg 0.4s

4 Oct checked, healthy avg 0.6s

5 Oct checked, healthy avg 0.5s

6 Oct checked, healthy avg 0.4s

7 Oct checked, healthy avg 0.4s

8 Oct checked, healthy avg 0.4s

9 Oct checked, healthy avg 0.9s

10 Oct checked, healthy avg 0.4s

11 Oct checked, healthy avg 0.4s

12 Oct checked, healthy avg 2.3s

13 Oct checked, healthy avg 0.3s

14 Oct checked, healthy avg 0.4s

15 Oct checked, healthy avg 0.4s

16 Oct 2 reports avg 0.3s

17 Oct checked, healthy avg 0.6s

18 Oct 1 issue avg 1.1s

19 Oct 1 issue avg 0.8s

20 Oct 1 issue avg 0.8s

21 Oct checked, healthy avg 0.4s

22 Oct checked, healthy avg 0.5s

23 Oct checked, healthy avg 0.7s

24 Oct checked, healthy avg 0.4s

Recent reports & outages

20 Oct

Reachability issue minor

Our checks could not reach DHBVN for about 4h 45m.

18 Oct

Reachability issue minor

Our checks could not reach DHBVN for about 1h 28m.

17 Oct

Reachability issue minor

Our checks could not reach DHBVN for about 7h 28m.

24 Aug

Reported problems minor

Peaked at 2 reports in an hour on 24 Aug. Reported from Delhi.

If DHBVN isn't working

Bill site stuck? Try Quick Pay on epayment.dhbvn.org.in, which needs only the account number.
Paid but still due? Look up Payment History on the ePayment site before you pay a second time.
Account number rejected? Find the new one with Know Your Account Number using your K No. Gurugram and Faridabad consumers call customer care.
No power? The complaint lines do not depend on the website: 1912 or 1800-180-4334.
Check the live status above If many people are reporting DHBVN right now, it is a wider problem and not just you.

Other ways to access DHBVN

Pay through your bank or UPI app The electricity bill section of your bank or UPI app can pay a DHBVN bill when the ePayment site will not load.
Complain on WhatsApp Send a supply complaint with your account number to 8813999708 when the lines are busy.
Check planned outages DHBVN's View Outages page lists scheduled shutdowns, so you know whether the cut is planned.
All complaint routes The verified DHBVN helpline page has 1912, the WhatsApp line, the theft and safety numbers.

Official channels during an outage: X · Facebook · Website

Questions

Check the live reports on this page. Reports from Gurugram, Faridabad and Hisar together point at DHBVN's own sites; with a single report, check your own connection first. Your power supply does not depend on the website and has its own complaint lines.

Check which site is failing. Bills are paid on epayment.dhbvn.org.in and complaints go through Samadhan, two different sites. For no power, 1912 and 1800-180-4334 work whether or not either site is up.

Check Payment History on epayment.dhbvn.org.in with your account number before paying again. If the payment is missing there, write to [email protected], the address DHBVN's payment site gives, with the bank reference.

Try Quick Pay on epayment.dhbvn.org.in, which needs only your account number. The electricity bill section of your bank or UPI app also reaches DHBVN, by a different route. View Bill on the same site shows the bill again if you need a duplicate.

Call 1912 or 1800-180-4334, send your account number on WhatsApp to 8813999708, or email [email protected]. Planned shutdowns are listed on DHBVN's View Outages page, so check there first.

Use Know Your Account Number on dhbvn.org.in with your K No. Consumers in Gurugram and Faridabad have to call the customer care centre for it instead. The ePayment site can also fetch your new account from the old number.

Bill ke liye epayment.dhbvn.org.in par Quick Pay try karein, sirf account number chahiye. Paise kat gaye aur bill abhi bhi due dikhe to Payment History dekhein. Bijli gayi ho to 1912 ya 1800-180-4334 par call karein, website chale ya na chale.

Yes, tap Download on the status card at the top to save a server down image showing DHBVN's current status, the last checked time, and how many users are reporting problems.

Bill payment problem or a supply issue with DHBVN? See the verified DHBVN customer care, complaint and emergency numbers, with timings.

1912

DHBVN

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