APDCL Customer Care & Complaint Numbers
apdcl.org
Last verified Sep 2026 · numbers can change, confirm on the official site.
All contact details
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About APDCL
For power cuts, bills and other complaints, Assam Power Distribution Company Limited (APDCL) runs 24x7 customer care on 1912 for calls from within Assam, and on 0361-3126201 or 0361-2803200 for calls from outside the state. Its WhatsApp number is 7575999666, and email goes to [email protected].
Billing complaints move faster when you quote the consumer number and the sub-division that serves you.
APDCL helpline — questions
1912 for calls from within Assam, open 24x7. From outside Assam, call 0361-3126201 or 0361-2803200. Keep your consumer number ready.
7575999666, for complaints and queries. Send your consumer number, sub-division and the problem.
[email protected]. For a billing complaint, mention your 12-digit consumer number and sub-division name, and attach screenshots for app problems.
Use Raise Complaint in the myBijulee app and track it under Complaint Details. The Register Complaint link on apdcl.org opens APDCL's complaint portal as well.
Call 8876100100 or 1912 for any issue with prepaid recharge or online bill payment. Keep the transaction ID and your consumer number ready. The vend code can take a little while to appear in myBijulee after payment, so check the app before paying again.
APDCL sends messages only from the sender ID DAPDCL. Do not share details, click links or install apps sent by anyone else; report such a message to your billing office or 1912.
Take it to APDCL's Consumer Grievance Redressal Forum (CGRF), and after that to the Electricity Ombudsman under the Assam Electricity Regulatory Commission. Keep the complaint number from 1912 or the app.
Yes. Tap Download to keep 1912, the outside-Assam numbers, WhatsApp and email on your phone. It helps during a power cut, when the website may not open.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with APDCL. Always confirm on the official website. How we verify this.