KESCO Customer Care & Complaint Numbers
kesco.org.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About KESCO
Kanpur Electricity Supply Company Limited (KESCO) runs a 24x7 helpline on 1912 and toll-free 1800-410-1912, and chats on WhatsApp at 8287835233. Written queries go to [email protected] or [email protected].
Kesa House, the head office on Civil Lines, Kanpur, works Monday to Saturday from 10 AM to 5 PM.
KESCO helpline — questions
1912 or toll-free 1800-410-1912, both open 24x7. Keep your account number from the bill ready. For urgent supply problems, KESCO asks consumers to call 1912 directly.
1800-410-1912 KESCO ka toll-free number hai; 1912 short code bhi kaam karta hai. Dono din-raat khule rehte hain. WhatsApp par 8287835233 par likh sakte hain.
8287835233. KESCO links it as Chat on WhatsApp on its website. Send your account number and the problem; for an urgent supply problem, KESCO asks you to call 1912.
[email protected], given on KESCO's Contact Us page. The home page also lists [email protected]. Mention your account number and area in the mail.
KESCO's office keeps 10 AM to 5 PM hours, Monday through Saturday. The 1912 and toll-free helplines stay open round the clock for supply complaints.
Use Track Complaint on 1912.uppcl.org, linked from kesco.org.in, with the complaint number you got. You can also call 1912 and quote the number.
To KESCO's Consumer Grievance Redressal Forum. Its pages on kesco.org.in carry the complaint format and an online status check. The Electricity Ombudsman hears appeals against CGRF orders.
Kesa House, 14/71 Civil Lines, Permat, Kanpur 208001. KESCO's site also lists its offices vertical-wise across Kanpur, if you need a local office instead.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with KESCO. Always confirm on the official website. How we verify this.