BESCOM Customer Care & Complaint Numbers
bescom.karnataka.gov.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
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About BESCOM
Bengaluru Electricity Supply Company Limited (BESCOM) lists 1912 as its 24x7 helpline for power cuts and supply complaints, and takes complaints in writing at [email protected].
WhatsApp complaints go to 9449844640, and a separate WhatsApp line handles safety issues such as a snapped conductor or a leaning pole. The BESCOM Mithra app registers a complaint too and tracks the restoration team. Keep the account or RR number from your bill ready.
BESCOM helpline — questions
1912, which BESCOM prints on its contact page as the 24x7 helpline for Bengaluru and the eight districts around it. Complaints in writing go to [email protected].
Call 1912 with the account or RR number from your bill, or send the complaint on WhatsApp or in the BESCOM Mithra app.
1912 par call karein, ya WhatsApp par 9449844640 par message bhejein. Account ya RR number zaroor dein.
Yes, 9449844640, useful when the phone line is engaged. 9483191212 is the separate line for safety: a snapped conductor, a sparking box, a leaning pole. Send the account number with the message.
No, 1912 covers the whole licence area. BESCOM does publish office-wise contacts by zone on its contact page, which is what a connection or meter matter needs rather than a power cut.
24x7. BESCOM's contact page lists 1912 as a 24x7 helpline for supply complaints.
Take it to the Consumer Grievance Redressal Forum for your area, and past that the Electricity Ombudsman appointed by KERC, the state regulator. BESCOM publishes the Standards of Performance it works to under Customer Relations on its website.
Yes. Download saves the helpline, both WhatsApp lines and the email together as a single image.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with BESCOM. Always confirm on the official website. How we verify this.