JBVNL

JBVNL Customer Care & Complaint Numbers

jbvnl.co.in

verified

Last verified Aug 2026 · numbers can change, confirm on the official site.

Did this number work for you?

All contact details

Toll Free 1800 345 6570
National Power Complaint 1912
Ranchi Office 0651 2710002
24x7 Customer Service 9031110121
WhatsApp 9431135503
WhatsApp 9431135504
Hours24x7
Official sitejbvnl.co.in
AddressJharkhand Bijli Vitran Nigam Ltd, Engineering Building, HEC, Dhurwa, Ranchi, Jharkhand 834004

Is JBVNL down right now?

Check live status before you call, it may just be busy.

About JBVNL

JBVNL handles electricity bills, complaints and power outages across Jharkhand through its own line, portal and app. A power cut or no-supply complaint also reaches the local electricity board on 1912, and these official channels are listed here so consumers reach JBVNL itself.

Keep your consumer number ready. JBVNL will never ask you to pay an individual or use a screen-sharing app to restore power or clear a bill, so treat such a call as fraud.

JBVNL helpline — questions

JBVNL publishes a toll-free line on 1800 345 6570, alongside 1912 and a Ranchi landline on 0651 2710002. There is also a 24x7 customer service number, 9031110121.
Call 1800 345 6570 or 1912 with your consumer number, or send the complaint on WhatsApp to 9431135503 or 9431135504. Note the reference the operator gives you.
1800 345 6570 par call karein aur consumer number batayein. Bill aur complaint dono JBVNL ke apne portal se ho jate hain.
1800 345 6570 is the toll-free line. 1912 is the national electricity short code, and 0651 2710002 is an ordinary Ranchi landline charged at your normal rate.
Use JBVNL's own bill and complaint portal at jbvnl.co.in, linked here so you land on the official site. Bills are looked up by consumer number.
The complaint line is available 24x7, every day.
Yes. The Download button at the top saves an image of JBVNL's complaint and helpline numbers with the verified contacts and timings.
Take it to the Consumer Grievance Redressal Forum for your area, and beyond that the Electricity Ombudsman appointed by JSERC, the Jharkhand State Electricity Regulatory Commission. Both are free, and standards of performance rules provide for compensation on missed deadlines.
Yes, [email protected] is the address published by the nigam, whose registered office is at the Engineering Building, HEC, Dhurwa, Ranchi. Include your consumer number.

Other helplines

Helpline details are compiled from public sources and verified periodically. Not affiliated with JBVNL. Always confirm on the official website. How we verify this.