Why is the KSEB website not working today?

Often it is one of KSEB's own payment rules, not an outage. Late at night: Quick Pay takes no payments from 11:45 PM to 12:15 AM · Quick Pay refuses the number: it needs your consumer number and the mobile number registered with KSEB. Register the mobile first · HT or EHT connection: those bills are not on Web Self Service; HT bill support handles them.

How do I register a KSEB complaint online and check its status?

Open Register Complaint/Service on KSEB Web Self Service. No login is needed. 1. Choose the type, such as No Power, Billing, Meter, Voltage or Line related. 2. Enter your consumer number, contact number and a landmark. 3. Submit and note the complaint number. Complaint Status on the same portal shows where it stands.

KSEB

kseb.in

live

Is KSEB down right now?

KSEB is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.2s
Last checked: 5 hours ago

Answer: No KSEB issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About KSEB

Kerala State Electricity Board Limited, or KSEB, supplies power across Kerala, from Thiruvananthapuram and Kollam to Ernakulam, Thrissur, Kozhikode and Kannur. Its head office and 24x7 call centre sit at Vydyuthi Bhavanam, Pattom.

Bills, Quick Pay, complaints and new connections run on KSEB Web Self Service and the KSEB mobile app, keyed to the 13-digit consumer number on your bill. The 1912 line takes a power cut complaint even when the website is slow.

67-day history

healthy reports issues outage

We checked 73 times over the last 67 days — healthy on 63 days. It typically responds in about 0.2s.

67d ago 45d 22d today

Response time · daily average slowest day 1.5s

Dashed line is its usual 0.2s, measured over the last 14 days. Gaps are days with no timing data.

19 Aug no data

20 Aug checked, healthy

21 Aug no data

22 Aug checked, healthy

23 Aug no data

24 Aug checked, healthy

25 Aug no data

26 Aug checked, healthy

27 Aug checked, healthy

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep checked, healthy

3 Sep checked, healthy

4 Sep checked, healthy

5 Sep checked, healthy avg 0.5s

6 Sep checked, healthy avg 0.5s

7 Sep checked, healthy avg 0.5s

8 Sep checked, healthy avg 0.5s

9 Sep checked, healthy avg 0.5s

10 Sep checked, healthy avg 0.5s

11 Sep checked, healthy avg 0.5s

12 Sep checked, healthy avg 0.5s

13 Sep checked, healthy avg 0.5s

14 Sep checked, healthy avg 0.4s

15 Sep checked, healthy avg 0.5s

16 Sep checked, healthy avg 0.5s

17 Sep checked, healthy avg 0.5s

18 Sep checked, healthy avg 0.5s

19 Sep checked, healthy avg 0.5s

20 Sep checked, healthy avg 0.6s

21 Sep checked, healthy avg 0.5s

22 Sep checked, healthy avg 0.5s

23 Sep checked, healthy avg 0.4s

24 Sep checked, healthy avg 0.5s

25 Sep checked, healthy avg 0.6s

26 Sep checked, healthy avg 0.5s

27 Sep checked, healthy avg 0.5s

28 Sep checked, healthy avg 0.5s

29 Sep checked, healthy avg 0.6s

30 Sep checked, healthy avg 0.5s

1 Oct checked, healthy avg 0.5s

2 Oct checked, healthy avg 0.5s

3 Oct checked, healthy avg 1s

4 Oct checked, healthy avg 0.5s

5 Oct checked, healthy avg 0.5s

6 Oct checked, healthy avg 0.5s

7 Oct checked, healthy avg 0.5s

8 Oct checked, healthy avg 0.5s

9 Oct checked, healthy avg 0.6s

10 Oct checked, healthy avg 1.5s

11 Oct checked, healthy avg 0.6s

12 Oct checked, healthy avg 0.2s

13 Oct checked, healthy avg 0.3s

14 Oct checked, healthy avg 0.2s

15 Oct checked, healthy avg 0.4s

16 Oct checked, healthy avg 0.2s

17 Oct 1 report avg 0.2s

18 Oct checked, healthy avg 0.2s

19 Oct checked, healthy avg 0.5s

20 Oct checked, healthy avg 0.2s

21 Oct checked, healthy avg 0.3s

22 Oct checked, healthy avg 0.2s

23 Oct checked, healthy avg 0.6s

24 Oct checked, healthy avg 0.2s

If KSEB isn't working

Bill paid but still showing due? KSEB updates the due amount only the next day. Check after 3 hours if no success message came, and keep the transaction reference.
Paying close to midnight? Quick Pay pauses from 11:45 PM to 12:15 AM every night. Try again after that, or use the KSEB app.
Power cut rather than a website problem? Call 1912 or message 9496001912, with the consumer number from your bill.
See how many others report KSEB Lots of KSEB reports at the same time mean the trouble is at their end, not with your phone.

Other ways to access KSEB

Check Know Your Outage first Scheduled outages are listed by section office on kseb.in, which answers a planned cut without a call.
Quick pay without logging in Quick Pay settles an energy charge bill with the consumer number and your registered mobile number, without signing in.
Register a complaint without an account The self-service portal takes an anonymous complaint when the login is the part that is broken.
Pay through a BBPS or UPI app Any bank app or BBPS app settles the bill meanwhile, with the consumer number.
Verified contacts The verified KSEB contacts carry the call centre, the WhatsApp line and the number for callers outside Kerala.

Official channels during an outage: X · Facebook · Instagram · YouTube · Website

Questions

Reports from KSEB consumers on this page show it. When many come in together, the website or Quick Pay has downtime or a technical issue. The power supply is separate, so a slow site says nothing about the current in your area.

Often it is one of KSEB's own payment rules, not an outage.

Late at night: Quick Pay takes no payments from 11:45 PM to 12:15 AM.
Quick Pay refuses the number: it needs your consumer number and the mobile number registered with KSEB. Register the mobile first.
HT or EHT connection: those bills are not on Web Self Service; HT bill support handles them.

Call 1912, which is toll-free inside Kerala, or use 9496001912 by call or WhatsApp. Keep the consumer number from your bill ready.

KSEB publishes scheduled outages on its own site under Know Your Outage, listed by section office. A planned cut is answered there without calling anyone.

Open Register Complaint/Service on KSEB Web Self Service. No login is needed.

Choose the type, such as No Power, Billing, Meter, Voltage or Line related.
Enter your consumer number, contact number and a landmark.
Submit and note the complaint number.

Complaint Status on the same portal shows where it stands.

Use View your LT bill on kseb.in, or sign in to Web Self Service with your user ID. Register your mobile number and email with KSEB to get new bill alerts and the bill PDF directly.

Do not pay again. If no success message came, check the status after 3 hours. A bill paid today shows as updated only from the next day, so keep the transaction reference until then.

0471-2555544. KSEB lists it as the toll-free line for callers outside the state, answered by the same 24x7 call centre as 1912.

1912 il vilikkuka, allengil 9496001912 il call or WhatsApp cheyyuka. Consumer number bill il undu, athu ready aayi vekkuka.

Yes. Tap Download on the status card at the top. The saved server down screenshot shows KSEB's status, the last checked time, and how many users are reporting problems.

Bill payment problem or a supply issue with KSEB? See the verified KSEB customer care, complaint and emergency numbers, with timings.

1912

KSEB · 24x7 · 0471 2555544

Full helpline