KSEB Customer Care & Complaint Numbers
kseb.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About KSEB
KSEB runs a 24x7 centralised call centre. 1912 is toll-free inside Kerala, and callers from other states use 0471-2555544, with [email protected] in writing.
Complaints also register automatically on 9496001912, by call or WhatsApp. Keep the consumer number from your bill ready, because every complaint is filed against it.
KSEB helpline — questions
1912, toll-free inside Kerala and answered round the clock by the centralised call centre at Vydyuthi Bhavanam. Write to [email protected] for anything that needs a written record.
1912 aanu. Purathu ninnu vilikkumbol 0471 2555544 use cheyyuka. Consumer number kayyil vekkuka.
Yes. KSEB lists 9496001912 for automatic complaint registration by call or WhatsApp. Keep your consumer number ready when you message.
0471 2555544. KSEB marks it toll-free for callers outside Kerala, on the same 24x7 desk.
The vigilance wing at Vydyuthi Bhavanam takes those on 0471-2444554, separately from the complaint line.
Ask for the complaint number and follow up with your section office first. After that, the Consumer Grievance Redressal Forum (CGRF) hears it, and above that the Electricity Ombudsman appointed by KSERC, the Kerala State Electricity Regulatory Commission.
The consumer number printed on the bill, and the name of your section office if you know it. Complaints are filed against the consumer number.
Yes. Download on the contact card saves them as an image.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with KSEB. Always confirm on the official website. How we verify this.