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PHED Rajasthan

PHED Rajasthan Customer Care & Complaint Numbers

phedwater.rajasthan.gov.in

verified

6 AM - midnight

181

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Last verified Oct 2026 · numbers can change, confirm on the official site.

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Pay PHED water bill on e-Mitra emitra.rajasthan.gov.in/emitra/bill/phed
Jal Mitra new connection application status ssoapps.rajasthan.gov.in/JALMITRA/Home/ApplicationStatus
Hours6 AM - midnight
Official sitephedwater.rajasthan.gov.in
Official supportphedwater.rajasthan.gov.in/content/raj/water/public-health-engineering-department/en/citizencorner/phed-control-room-no-.html
AddressPublic Health Engineering Department, Jal Bhawan, 2 Civil Lines, Jaipur 302006
Data source
PHED FAQ (181 complaints, timings, billing) PHED Control Room page
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About PHED Rajasthan

Water complaints for the Public Health Engineering Department (PHED) Rajasthan go to the state's Rajasthan Sampark call centre on toll-free 181, open 6 AM - midnight. Every complaint gets a token number, and an SMS arrives once it is resolved.

For a breakdown in supply, the PHED State Control Room in Jaipur answers on 0141-2222585.

PHED Rajasthan helpline — questions

Call toll-free 181, the Rajasthan Sampark call centre that registers PHED complaints, open 6 AM - midnight. For a supply breakdown, ring the PHED State Control Room in Jaipur on 0141-2222585.

Toll-free 181 par PHED se judi paani ki shikayat subah 6 baje se raat 12 baje tak likhwa sakte hain. Har shikayat ka token number milta hai, aur hal hone par SMS aata hai.

Register it on the Rajasthan Sampark portal under complaint registration, and check its status there later. For a central government office, the Sampark portal points you to CPGRAMS instead.

PHED's FAQ gives these times for complaints made on 181:
  • Water tanker request: 1 day
  • No water supply, broken tap or leaking service line: 1 to 3 days
  • Handpump repair: 1 to 3 days
  • Low pressure or a faulty tubewell: 1 to 7 days

Yes. PHED says the 181 call centre is free from BSNL and from mobile phones and landlines on all networks.

The State Control Room number is 0141-2222585. A district-wise list of control room numbers is on the PHED Control Room page of phedwater.rajasthan.gov.in.

Under the Rajasthan Public Service Guarantee Act, 2011, PHED's Citizen Charter sets these limits:
  • Bill correction: 3 days
  • Meter replacement: 7 days
  • New connection, where water is available: 7 days
  • Security deposit refund: 3 months
The Assistant Engineer of your area is responsible for the first three.

At Jal Bhawan, 2 Civil Lines, Jaipur 302006. PHED asks for suggestions to be sent there, to the Chief Engineer (Urban) or the Chief Engineer (Rural).

Other helplines

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Helpline details are compiled from public sources and verified periodically. Not affiliated with PHED Rajasthan. Always confirm on the official website. How we verify this.

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