BEST Electricity Customer Care & Complaint Numbers
bestundertaking.com
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About BEST Electricity
Power cuts and supply faults on the network of BEST Undertaking (Brihanmumbai Electric Supply and Transport) go to System Control: 022-2208 5888 for South Mumbai and 022-2414 5888 for North Mumbai, round the clock. Email reaches [email protected].
For a single home without power, the local fuse control is quicker; BEST lists one for every ward.
BEST Electricity helpline — questions
022-2208 5888 for South Mumbai and 022-2414 5888 for North Mumbai. These System Control lines work round the clock for supply and breakdown complaints. Email goes to [email protected].
Sirf aapke ghar ki light gayi ho to apne ward ka fuse control milayein; list BEST ke Off Supply Numbers page par hai. Poori building ya bade area ke liye South Mumbai mein 022-2208 5888 aur North Mumbai mein 022-2414 5888 par call karein. MiBEST app se bhi off supply darj ho jata hai.
For online or ECS payment complaints in South Mumbai, call 022-2279 9559. Billing complaints can also be registered online on BEST's customer care site.
A complaint made in person at the ward office is sorted out immediately, and a duplicate bill is given on the spot. Otherwise the final reply comes within two months.
WhatsApp BEST's street lighting team on 7208836089, or use the street light form on BEST's customer care site with the pole number and road name.
Appeal to the Consumer Grievance Redressal Forum (CGRF) of BEST, at cgrfbest.org.in. After the CGRF, the next step is the Electricity Ombudsman under the state regulator, MERC.
Email [email protected]. Your identity is kept secret, and a successful tip earns a cash reward.
MiBEST, on Android and iPhone. It pays bills, reports an off supply and registers complaints.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with BEST Electricity. Always confirm on the official website. How we verify this.