MNGL Customer Care & Complaint Numbers

Toll-free 1800 266 2696, open 8 AM-8 PM daily. Keep your BP number from the bill ready. For an emergency like a gas leak or fire, use 9011 676767, which runs round the clock.

9011 676767, MNGL's 24-hour emergency helpline. Call it after moving out of the danger area. Nashik customers also have a local emergency line, listed on MNGL's Customer Support page.

[email protected]. For a bill correction, attach a photo of the current meter reading and give your BP number. Nashik customers write to [email protected].

Shivaji Nagar (PMPML commercial building, Narveer Tanajiwadi) and Chinchwad (Metropolitan Commercial Complex, above SBI). Both open 10 AM to 5 PM, closed on Sundays and public holidays. The Shivaji Nagar office line is 020-25584000.

The MNGL Shopees in Kondhwa, Hadapsar and Hinjewadi (Wakad) are open from 10 AM to 6 PM. They are closed on Mondays and public holidays.

9975553027, the Nashik customer care desk, with email [email protected]. The Nashik office is at Hari Akruti, Pakhal Road. Sindhudurg customers call 7588090505.

First complain on 1800 266 2696 or by email, and note the docket number. MNGL's Customer Support page then names a nodal officer and a grievance officer for unresolved cases. Beyond that, MNGL points customers to PNGRB, the gas regulator, on [email protected].