IGL

IGL Customer Care & Complaint Numbers

iglonline.net

verified

24x7

1800-102-5109

Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

Centralised Emergency Leakage Number 155216
IGL Genie on WhatsApp (send Hi) 7065511111
Customer care toll-free (second number) 1800-419-5109
24x7 customer care (other lines) 011-49835100
24x7 customer care (other lines) 011-69020500
Hours24x7
Official siteiglonline.net
AddressPlot No. 4, Community Centre, Sector 9, R K Puram, New Delhi 110022

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About IGL

Indraprastha Gas Limited (IGL) answers PNG and CNG queries round the clock on 011-41387000 and its other customer care lines, and on the toll-free 1800-102-5109 and 1800-419-5109.

A gas leak is different: dial 155216, the centralised leakage number, and IGL also lists local emergency numbers for towns outside Delhi. For bills and payments, save 7065511111 and send Hi to IGL Genie on WhatsApp.

IGL helpline — questions

011-41387000, or the toll-free 1800-102-5109 and 1800-419-5109. IGL also lists 011-49835100 and 011-69020500 for the same 24x7 desk. Try the next one if the first is engaged.

011-41387000 ya 011-49835100 par call kijiye, dono chobis ghante chalte hain. Gas leak ki baat ho to in numbers par nahi, 155216 par turant phone kijiye.

155216, IGL's centralised leakage number. Call it before anything else. Shut the appliance valve, open the windows and do not switch anything on or off, because a switch can make a spark.

Yes. IGL lists its own numbers for Gurugram, Karnal, Dharuhera, Rewari, Muzaffarnagar, Ajmer, Pali and Rajsamand, alongside 155216. The full list is on IGL's contact page; use the one for where you are.

IGL marks its customer care lines 24x7. Walk-in centres keep office hours: R K Puram and Noida are open Monday to Saturday, 9.15 AM to 5.45 PM.

Yes. Save 7065511111 and send Hi from your registered WhatsApp number to reach IGL Genie, which covers PNG bills and payments. It helps when the customer zone is slow.

Use IGL Genie on WhatsApp for bills and payments, the customer zone on iglonline.net for your account, or a walk-in centre at R K Puram or Noida, open Monday to Saturday, 9.15 AM to 5.45 PM.

The registered office is Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi 110022. For walk-ins, IGL runs two centres: SDMC Market, Sector 8, R K Puram, and Piccadilly Building, Sector 3, Noida, both Monday to Saturday, 9.15 AM to 5.45 PM.

Yes. Use Download to keep IGL's toll-free number and address on your phone.

Other helplines

Helpline details are compiled from public sources and verified periodically. Not affiliated with IGL. Always confirm on the official website. How we verify this.