BSES Delhi

BSES Delhi Customer Care & Complaint Numbers

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Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

BSES Yamuna Power, toll-free 19122
BSES Rajdhani emergency and streetlight line 011-49516707
BSES Yamuna streetlight emergency line 011-41999808
BSES Rajdhani WhatsApp 8800919123
BSES Yamuna customer care email [email protected]
Hours24x7
Official sitebsesdelhi.com
AddressBSES Rajdhani Power Ltd, BSES Bhawan, Nehru Place, New Delhi 110019

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About BSES Delhi

BSES Delhi runs a separate helpline for each of its two companies. BSES Rajdhani Power Limited consumers call 19123, and BSES Yamuna Power Limited consumers call 19122; both are 24x7 and toll-free.

Streetlight and emergency calls go to their own numbers, and each company keeps its own email. Keep the CA number from your bill ready, since every complaint is logged against it.

BSES Delhi helpline — questions

19123 for BSES Rajdhani and 19122 for BSES Yamuna. Both are toll-free and open 24x7; keep the CA number from your bill ready.

Rajdhani ke liye 19123 aur Yamuna ke liye 19122. Bill par likha hota hai ki aapka area kaunsa hai.

The company name, BSES Rajdhani Power Limited or BSES Yamuna Power Limited, is printed on your bill. The two serve different parts of the city, so the bill is the quickest way to tell.

Yes. Rajdhani takes those on 011-49516707 and Yamuna on 011-41999808.

Yes. BSES Rajdhani's WhatsApp number is 8800919123; send Hi for your bill, e-bill registration and service requests, or share a photo of the meter for a reading-based bill. BSES Yamuna lists its own WhatsApp services on its site.

[email protected] for Rajdhani, or [email protected] for Yamuna. Quote the CA number from the bill. Both companies also take billing complaints through the website and the BSES app.

BSES Rajdhani's cash counters at divisional offices open from 9 AM to 3 PM, and BSES Yamuna's from 9 AM to 4 PM, Monday to Saturday except public holidays. Paying online on bsesdelhi.com or in the app skips the queue.

Use your company's consumer grievance process on bsesdelhi.com. Each company has its own Consumer Grievance Redressal Forum, and above them is the Electricity Ombudsman under the Delhi Electricity Regulatory Commission.

Yes. Tap Download on this page to keep both companies' helplines, WhatsApp and email as one image.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with BSES Delhi. Always confirm on the official website. How we verify this.