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BSES Delhi

BSES Delhi Customer Care & Complaint Numbers

www.bsesdelhi.com

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24x7

19123
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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

BRPL Complaint (Toll-free) 19123
BYPL Complaint (Toll-free) 19122
Call Centre 011 39999707
BRPL Customer Care [email protected]
BYPL Customer Care [email protected]
Bill and Complaint Portal www.bsesdelhi.com
Be Cyber Safe www.bsesdelhi.com/web/brpl/be-cyber-safe
Hours24x7
Official sitewww.bsesdelhi.com
AddressBSES Rajdhani Power Ltd, BSES Bhawan, Nehru Place, New Delhi 110019

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About BSES Delhi

The BSES Rajdhani and Yamuna areas of Delhi are served by BSES Delhi, which takes bills, complaints and power outages on its own line and app. For a power cut or no-supply complaint, 1912 reaches the local electricity board, and these official channels are listed here so you reach BSES directly.

Keep your CA or consumer number ready. BSES never asks you to pay a person or use a screen-sharing app to restore power or clear a bill, and a message threatening immediate disconnection unless you pay right now is a very common scam.

BSES Delhi helpline — questions

It depends on your area. 19123 is for BRPL, covering South and West Delhi, and 19122 is for BYPL, covering East and Central Delhi. Your bill says which one supplies you.
That is the BRPL area, so call 19123 with your CA number from the bill. There is also a call centre line on 011 39999707 if the short code does not connect.
South ya West Delhi ke liye 19123, aur East ya Central Delhi ke liye 19122 par call karein. Bill par likha hota hai ki aapka area BRPL hai ya BYPL.
They are two separate BSES distribution companies. BSES Rajdhani supplies South and West Delhi, and BSES Yamuna supplies East and Central Delhi, which is why the complaint numbers differ.
Yes. BSES describes both 19123 for BRPL and 19122 for BYPL as toll-free helplines running 24x7. The 011 call centre number is an ordinary Delhi landline.
Use the bill and complaint portal on bsesdelhi.com or the BSES Power App, which covers both BRPL and BYPL consumers. Avoid paying through a link sent by SMS or WhatsApp.
Yes. Tap Download at the top to save an image of BSES Delhi's complaint and helpline numbers for both areas, with the verified contacts.
Almost certainly not. BSES warns that fraudsters send fake overdue and disconnection messages to create panic. Do not click the link. Verify by calling 19123 for BRPL or 19122 for BYPL, or on the official website.
Take it to the Consumer Grievance Redressal Forum for your area, and beyond that the Electricity Ombudsman appointed by DERC, the Delhi Electricity Regulatory Commission. Both are free, and compensation may be due if a restoration deadline was missed.

Other helplines

Adani Electricity 19122 BESCOM 1912 CESC 1912 DHBVN 1912 JBVNL 1800 345 6570 JVVNL 1800 180 6507

Helpline details are compiled from public sources and verified periodically. Not affiliated with BSES Delhi. Always confirm on the official website. How we verify this.