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Tata Power-DDL

Tata Power-DDL Customer Care & Complaint Numbers

www.tatapower-ddl.com

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24x7

19124
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Last verified Aug 2026 · numbers can change, confirm on the official site.

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Power Complaint 19124
From Outside Delhi (Toll-free) 1800 208 9124
Internal Grievance Redressal Cell 011 66382301
Bill by SMS (CA number to) 56070
Email [email protected]
Grievance Cell [email protected]
Hours24x7
Official sitewww.tatapower-ddl.com
AddressTata Power Delhi Distribution Ltd, NDPL House, Hudson Lines, Kingsway Camp, Delhi 110009

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About Tata Power-DDL

North and North-West Delhi are served by Tata Power-DDL, which handles bills, complaints and power outages on its own line, portal and app. For a power cut or no-supply complaint, 1912 reaches the local electricity board, and these official channels are listed here so you reach the company directly.

Keep your CA number ready. Tata Power-DDL does not ask you to pay a person or use a screen-sharing app to restore power or clear a bill, and a call threatening night-time disconnection unless you pay at once is a known scam.

Tata Power-DDL helpline — questions

The Tata Power-DDL helpline is 19124, serving North and North-West Delhi. If you are calling from outside Delhi, use 1800 208 9124 instead.
Call 19124 with your CA number from the bill. Tata Power-DDL covers North and North-West Delhi only, so a South or East Delhi address belongs to BSES rather than here.
19124 par call karein, ya Delhi ke bahar se 1800 208 9124 par. CA number bill ke upar likha hota hai.
1800 208 9124 is toll-free. The 19124 short code is not an 1800 line, though most operators connect it without a charge.
Use the company's own bill and complaint portal, or send an SMS to 56070 with your 11-digit CA number. Billing queries also go to [email protected].
The helpline runs 24x7, including the outside-Delhi toll-free line.
Yes. Tap Download at the top to save an image of Tata Power-DDL's complaint and helpline numbers with the verified contacts and timings.
Take it to the Consumer Grievance Redressal Forum for your area, and beyond that the Electricity Ombudsman appointed by DERC, the Delhi Electricity Regulatory Commission. Neither charges a fee, and a missed restoration deadline can attract compensation.
There is an Internal Consumer Grievance Redressal Cell on 011 66382301 or [email protected]. Beyond that you can meet the head of customer services by prior appointment, before going to the CGRF.

Other helplines

Adani Electricity 19122 BESCOM 1912 BSES Delhi 19123 CESC 1912 DHBVN 1912 JBVNL 1800 345 6570

Helpline details are compiled from public sources and verified periodically. Not affiliated with Tata Power-DDL. Always confirm on the official website. How we verify this.