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JVVNL

JVVNL Customer Care & Complaint Numbers

energy.rajasthan.gov.in/jvvnl/

verified

Call centre 24x7; Citizen Contact Centre 8 AM - 8 PM

1800 180 6507
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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

Centralised Call Centre (Toll-free) 1800 180 6507
Citizen Contact Centre (Toll-free) 1800 180 6127
National Power Complaint 1912
Tolled Line 0141 2203000
Safety Complaints 0141 4966011
SMS and WhatsApp 9414037085
Email [email protected]
Bijli Mitra Portal www.bijlimitra.com
HoursCall centre 24x7; Citizen Contact Centre 8 AM - 8 PM
Official siteenergy.rajasthan.gov.in/jvvnl/
AddressJaipur Vidyut Vitran Nigam Ltd, Vidyut Bhawan, Janpath, Jyoti Nagar, Jaipur, Rajasthan 302005

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About JVVNL

For the Jaipur region and the rest of its area in Rajasthan, JVVNL handles bills, complaints and power outages through its own line and the Rajasthan energy portal. A power cut or no-supply complaint also goes to 1912, which reaches the local electricity board, and these official channels are listed here so you reach JVVNL directly.

Keep your K number or consumer number ready. JVVNL never asks you to pay a person or to use a screen-sharing app to restore power or clear a bill, that is always a scam.

JVVNL helpline — questions

JVVNL runs a 24x7 centralised call centre on 1800 180 6507, and a Citizen Contact Centre on 1800 180 6127 between 8 AM and 8 PM. The national 1912 short code also reaches them.
Call 1800 180 6507 at any hour with your K number from the bill, or send an SMS or WhatsApp message to 9414037085. There is also a tolled line, 0141 2203000, if the toll-free numbers are busy.
1800 180 6507 par ya toll-free 1800 180 6507 par call karein. K number bill par likha hota hai, wo batana zaroori hai.
Yes, both 1800 180 6507 and 1800 180 6127 are toll-free. The 0141 2203000 line is a tolled Jaipur number, charged at your normal rate.
Use the Bijli Mitra app or bijlimitra.com, which also carries an online chat for complaints. The Rajasthan energy department portal is the other official route.
Complaint lines are open 24x7, which matters in summer when load-related trips are common late in the evening.
Yes. The Download button at the top saves an image of JVVNL's complaint and helpline numbers with the verified contacts and timings.
Take it to the Consumer Grievance Redressal Forum for your area, and beyond that the Electricity Ombudsman appointed by RERC, the Rajasthan Electricity Regulatory Commission. Both are free, and standards of performance rules allow compensation when deadlines are not met.
JVVNL runs a separate 24x7 safety helpline on 0141 4966011 for safety-related complaints, such as a snapped conductor or a sparking installation. Use it rather than the general complaint line, and keep well clear of the spot.

Other helplines

Adani Electricity 19122 BESCOM 1912 BSES Delhi 19123 CESC 1912 DHBVN 1912 JBVNL 1800 345 6570

Helpline details are compiled from public sources and verified periodically. Not affiliated with JVVNL. Always confirm on the official website. How we verify this.