JVVNL Customer Care & Complaint Numbers
energy.rajasthan.gov.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
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About JVVNL
Power complaints across Jaipur Vidyut Vitran Nigam Limited (JVVNL) go to the 24x7 call centre on 1800 180 6507 or the short code 1912, both free. The Citizen Contact Centre on 1800 180 6127 answers from 8 AM to 8 PM, and 0141 2203000 is the tolled Jaipur line.
You can also send an SMS or WhatsApp to 9414037085, mail [email protected], or register the complaint on Bijli Mitra with your K number. Snapped or sparking wires have a separate 24x7 safety line, 0141-4966011.
JVVNL helpline — questions
1800 180 6507 is the 24x7 centralised call centre, free from any phone. The short code 1912 also connects, and the Citizen Contact Centre on 1800 180 6127 answers from 8 AM to 8 PM.
1800 180 6507 ya 1912, dono 24 ghante free. Call se pehle bill se K number nikal kar rakhein.
Yes. 1800 180 6507 and 1912 work round the clock for Jaipur city and every other JVVNL circle, including Alwar, Dausa, Bharatpur and Kota. The same numbers serve all of them.
Yes, both 1800 lines and 1912 are free. 0141 2203000 is a tolled Jaipur number, charged at your normal call rate.
Yes. Report a snapped or sparking wire on 0141-4966011, a dedicated safety helpline open 24x7.
Yes, on 9414037085. Send the K number, your area and the problem in one message itself.
[email protected]. JVVNL lists it among its complaint routes. Mention the K number and the complaint number, if you already have one.
Follow up first with the complaint number from the call centre or Bijli Mitra. After that, a Consumer Grievance Redressal Forum hears discom complaints, and the Electricity Ombudsman of Rajasthan under RERC sits above it. JVVNL's website sets out its full grievance procedure.
Yes. Download on the contact card saves them as an image.
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Helpline details are compiled from public sources and verified periodically. Not affiliated with JVVNL. Always confirm on the official website. How we verify this.