WBSEDCL

wbsedcl.in

live

Is WBSEDCL down right now?

Q: How do I report a power cut to WBSEDCL?

Call 19121, give a missed call to 8422990337, or SMS NP to 8422990336 from the mobile number registered with WBSEDCL. The complaint is docketed against your consumer ID, so keep it handy.

Q: My WBSEDCL bill payment failed but the money was debited, what do I do?

Do not pay again yet. Open Download Payment Receipt on wbsedcl.in with your consumer ID to see whether the payment was recorded. If there is no receipt but the money left your account, call 19121 with the consumer ID and the bank reference.

Q: How do I download my WBSEDCL bill or payment receipt?

Use View Bill on wbsedcl.in; it opens your bill or prepaid statement with the consumer ID, no login needed. Download Payment Receipt and Download GST Invoice sit beside it. A registered mobile can also SMS BD to 8422990336 for the last bill, or LPMT for the last five payments.

Q: How do I apply for a new WBSEDCL electricity connection?

Apply online: Apply Online for LT Domestic/Commercial Connection on wbsedcl.in takes the application and shows its status later. Industrial connections have a separate online application on the same portal. Read the new connection guidelines on the site before you start.

WBSEDCL is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.3s
Last checked: 6 hours ago

Answer: No WBSEDCL issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About WBSEDCL

West Bengal State Electricity Distribution Company Limited (WBSEDCL) is the state-owned power distributor of West Bengal, formed when the old West Bengal State Electricity Board was split into separate distribution and transmission companies. It serves over 2.3 crore consumers and also runs hydro generation, including the 900 MW Purulia Pumped Storage Project.

Bills are paid on its portal, through the Vidyut Sahayogi app or at a Bangla Sahayata Kendra. A No Power complaint can be docketed by missed call or SMS from a registered mobile, so it works even when the website does not.

67-day history

healthy reports issues outage

We checked 82 times over the last 67 days — healthy on 64 days, minor issues on 2 days. It typically responds in about 0.5s.

67d ago 45d 22d today

Response time · daily average slowest day 0.6s

Dashed line is its usual 0.5s, measured over the last 14 days. Gaps are days with no timing data.

19 Aug checked, healthy

20 Aug checked, healthy

21 Aug checked, healthy

22 Aug checked, healthy

23 Aug no data

24 Aug 1 report

25 Aug checked, healthy

26 Aug 1 report

27 Aug checked, healthy

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep 1 issue

3 Sep checked, healthy

4 Sep checked, healthy avg 0.5s

5 Sep checked, healthy avg 0.4s

6 Sep checked, healthy avg 0.5s

7 Sep checked, healthy avg 0.3s

8 Sep checked, healthy avg 0.3s

9 Sep checked, healthy avg 0.4s

10 Sep checked, healthy avg 0.5s

11 Sep checked, healthy avg 0.5s

12 Sep checked, healthy avg 0.5s

13 Sep checked, healthy avg 0.4s

14 Sep checked, healthy avg 0.4s

15 Sep checked, healthy avg 0.3s

16 Sep checked, healthy avg 0.3s

17 Sep checked, healthy avg 0.4s

18 Sep checked, healthy avg 0.6s

19 Sep checked, healthy avg 0.3s

20 Sep checked, healthy avg 0.5s

21 Sep checked, healthy avg 0.5s

22 Sep checked, healthy avg 0.3s

23 Sep checked, healthy avg 0.4s

24 Sep checked, healthy avg 0.4s

25 Sep checked, healthy avg 0.3s

26 Sep checked, healthy avg 0.4s

27 Sep checked, healthy avg 0.5s

28 Sep 1 issue avg 0.4s

29 Sep checked, healthy avg 0.5s

30 Sep checked, healthy avg 0.4s

1 Oct checked, healthy avg 0.5s

2 Oct checked, healthy avg 0.3s

3 Oct checked, healthy avg 0.5s

4 Oct checked, healthy avg 0.5s

5 Oct checked, healthy avg 0.4s

6 Oct checked, healthy avg 0.3s

7 Oct checked, healthy avg 0.5s

8 Oct checked, healthy avg 0.5s

9 Oct checked, healthy avg 0.5s

10 Oct checked, healthy avg 0.5s

11 Oct checked, healthy avg 0.3s

12 Oct checked, healthy avg 0.5s

13 Oct checked, healthy avg 0.5s

14 Oct checked, healthy avg 0.4s

15 Oct checked, healthy avg 0.5s

16 Oct checked, healthy avg 0.5s

17 Oct checked, healthy avg 0.3s

18 Oct checked, healthy avg 0.3s

19 Oct checked, healthy avg 0.3s

20 Oct checked, healthy avg 0.5s

21 Oct checked, healthy avg 0.4s

22 Oct checked, healthy avg 0.5s

23 Oct checked, healthy avg 0.3s

24 Oct checked, healthy avg 0.3s

Recent reports & outages

27 Sep

Reachability issue minor

Our checks could not reach WBSEDCL for about 7h 27m.

01 Sep

Reachability issue minor

Our checks could not reach WBSEDCL for about 7h 50m.

If WBSEDCL isn't working

No power at home? Missed call 8422990337 from the registered number, or call 19121 with the consumer ID ready.
Mobile number not registered? Send REG with your nine-digit consumer ID and installation number to 8422990336 first.
Dangerous wire or a leaning pole? WhatsApp a photograph and the location to 8900793100.
Check the live status above If many people are reporting WBSEDCL issues right now, it is a wider problem and not just you.

Other ways to access WBSEDCL

Raise the docket by SMS From a registered mobile, SMS NP to 8422990336. It runs on any handset and needs no internet at all.
Complain without logging in Docket Your Complaints on wbsedcl.in takes a complaint without an account, which helps when the login itself is the problem.
Pay outside the portal The Vidyut Sahayogi app, a Bangla Sahayata Kendra or any Bharat BillPay app accepts a WBSEDCL bill while the portal is stuck. Give the collection agent your mobile number to get WBSEDCL's confirmation SMS.
Verified contacts The verified WBSEDCL contacts carry the missed call, SMS and WhatsApp routes.

Official channels during an outage: X · Website

Questions

Check the reports on this page. Many reports at once mean WBSEDCL is facing a technical issue with its site or portal. The bill and payment pages run on portal.wbsedcl.in, apart from the main site, and a No Power docket can still be raised by SMS or missed call while either is down.

Usually one part is down, not everything. If the bill or payment page will not load, pay through the Vidyut Sahayogi app, a Bangla Sahayata Kendra or a Bharat BillPay app instead. A power cut is still docketed on 19121 or by missed call, with no website needed.

Call 19121, give a missed call to 8422990337, or SMS NP to 8422990336 from the mobile number registered with WBSEDCL. The complaint is docketed against your consumer ID, so keep it handy.

WBSEDCL says it never calls or messages anyone about disconnection. Its own messages come from a sender ID ending WBSEDCL-P, WBSEDCL-S or WBSEDCL-T. Do not ring the number in such a message.

Registered mobile se 8422990337 par missed call dein, ya 19121 par call karein. Consumer ID paas rakhein. Taar me khatra ho to 8900793100 par photo WhatsApp karein.

Do not pay again yet. Open Download Payment Receipt on wbsedcl.in with your consumer ID to see whether the payment was recorded. If there is no receipt but the money left your account, call 19121 with the consumer ID and the bank reference.

Use View Bill on wbsedcl.in; it opens your bill or prepaid statement with the consumer ID, no login needed. Download Payment Receipt and Download GST Invoice sit beside it. A registered mobile can also SMS BD to 8422990336 for the last bill, or LPMT for the last five payments.

Apply online: Apply Online for LT Domestic/Commercial Connection on wbsedcl.in takes the application and shows its status later. Industrial connections have a separate online application on the same portal. Read the new connection guidelines on the site before you start.

Yes. The Download button on the status card saves a server down image with WBSEDCL's status, the time of our last check, and how many users are reporting problems.

Bill payment problem or a supply issue with WBSEDCL? See the verified WBSEDCL customer care, complaint and emergency numbers, with timings.

19121

WBSEDCL · 24x7

Full helpline