Gujarat Gas Customer Care & Complaint Numbers
gujarat-energy.com
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About Gujarat Gas
Domestic and commercial customers of Gujarat Energy Ltd, still widely known as Gujarat Gas Limited, call toll-free 1800 123 6000 or 079 7112 3711. Ankleshwar-Bharuch, Dahej, Jambusar, Narmada and Surat-Hazira have their own toll-free line, 1800 103 5001.
Complaints can also be written to [email protected]. Gas leak numbers differ by town; Surat, Bharuch and Ankleshwar use toll-free 1800 233 0400.
Gujarat Gas helpline — questions
Toll-free 1800 123 6000, or 079 7112 3711, for domestic and commercial customers. In Ankleshwar-Bharuch, Dahej, Jambusar, Narmada and Surat-Hazira, call toll-free 1800 103 5001 instead.
Gujarat Gas, jo ab Gujarat Energy Ltd hai, ka toll-free number 1800 123 6000 hai. Surat-Hazira, Ankleshwar-Bharuch aur Dahej ke grahak 1800 103 5001 par call karein.
[email protected]. Gujarat Energy lists it for customer complaints. Quote the 12-digit customer id from your gas bill.
It depends on your town. Some examples:
- Surat, Bharuch, Ankleshwar, Hazira, Dahej, Bardoli: toll-free 1800 233 0400.
- Gandhinagar and Chandkheda: 079 2326 4555.
- Rajkot, Gondal, Jetpur: 0281 270 5550.
- Vasai-Virar and Palghar: 63599 99003.
Other towns are on Gujarat Energy's Emergency Helpline page.
Register it on the PNGRB Integrated Grievance Management System (IGMS) portal. Gujarat Energy points customers there when a complaint stays unresolved. PNGRB is the regulator for city gas distribution.
Yes. Industrial customers in Morbi, Surat and Ankleshwar have their own area numbers, listed on Gujarat Energy's Customer Care page. Others use 1800 123 6000.
The 12-digit customer id printed on your gas bill, which payments and complaints both use. For a failed payment, also note the bank or UPI reference and the date you paid.
The corporate office is at IT Tower-2, Infocity, Gandhinagar 382009. The registered office is Gujarat Energy Bhavan, Sector 11, Gandhinagar.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Gujarat Gas. Always confirm on the official website. How we verify this.