Is Gati down right now?

Gati is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Checked: 1 hour ago

Download

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About Gati

Gati, now part of the Allcargo group, is an older name in Indian logistics and is known more for surface cargo and heavier consignments than for small parcels, though it does express delivery too.

Headquartered in Hyderabad, it moves goods for businesses across road and air networks, along with warehousing and supply chain services. Most people arriving at its site are tracking a consignment number given by a shipper.

No reports yet, be the first to report an issue above.

If Gati isn't working

Recheck the tracking or waybill number Make sure the tracking or consignment number is correct and recent. A small typo or an old number shows nothing.
Give tracking a little time Tracking updates in steps as the parcel is scanned, so a status can stay the same for a while even when nothing is wrong.
Try the site and the app If the Gati site is stuck, try the app, or the other way round. If one is down the other often works.
Track from the seller's order page For a parcel from an online order, the seller's order page often shows the Gati tracking too.
Check the live status above If many people across India are reporting Gati right now, it is a wider problem and not just you.

Other ways to access Gati

Track from the seller or order page For a parcel from an online order, the seller's order page often shows the Gati tracking too.
Try the app instead of the site, or the reverse The Gati site and app are separate routes, so if one is down the other often works.
Use SMS or email updates Gati often sends delivery updates by SMS or email, which arrive even when the tracking page is down.
Helpline for a stuck parcel For a genuinely stuck or delayed parcel, the verified Gati helpline can help.

Questions

Check the live status and report map above. If reports are spiking across India, especially during a sale or festive rush, it is a wider Gati problem and not just you.

Tracking can lag even when the site works, because a parcel only updates when it is scanned at the next point. If the number is right, the parcel may simply not have moved yet, so give it a little time before assuming an outage.

This is usually a temporary load or connection issue, and load is heavier during sale and festive seasons. Refresh, check your internet, and try the site and app one after the other.

If many people are reporting it here at the same time, the site or tracking is down for everyone. If not, check the tracking number, switch networks, and reload.

Ghabraye nahi. Tracking tabhi update hota hai jab parcel agle point par scan hota hai, to number sahi hai to thoda intezaar karein. Site load na ho to refresh karein aur app try karein.

Yes. Tap the Download button on the live status card at the top of this page to save the Gati server down image. The screenshot shows Gati's current status, the last checked time and how many users across India are reporting problems right now. So when Gati is actually down you get a real service down screenshot, not a mock-up. Save the service down image to keep it or send it to someone.

We run an on-demand server check from our side and combine it with real user reports across India. Reports are the main signal, because Gati can respond to our check while it is still failing for many users. So if reports are spiking here, it is a real problem even if the site loads for us.

Parcel stuck or tracking not working on Gati? See the verified Gati customer care and complaint numbers, with support timings.

1860 180 4284

Gati · Working hours · 0712 2831000

Full helpline