Gati

Gati Customer Care & Tracking Help

allcargologistics.com

verified

Mon-Sat 8AM-10PM, Sun 9-6

1860 123 4284

Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

Alternate line, Nagpur 0712-7144284
Alternate line, Nagpur 0712-2534284
Old Gati website (opens Allcargo Logistics) www.gati.com/
HoursMon-Sat 8AM-10PM, Sun 9-6
AddressAllcargo Logistics Ltd (Gati), 303-306, Ascot Centre, near ITC Maratha Hotel, off Sahar Road, Andheri East, Mumbai 400099

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About Gati

Gati, now Allcargo Logistics Limited, takes calls on 1860 123 4284, Monday to Saturday 8 AM to 10 PM and Sunday 9 AM to 6 PM. It is an 1860 number, so normal call charges apply; the alternates are Nagpur lines 0712-7144284 and 0712-2534284. Email goes to [email protected].

A complaint must be registered within 30 days of delivery, by phone or through Raise a Complaint on the website. Keep your docket number ready for either.

Gati helpline — questions

1860 123 4284, now answered as Allcargo Logistics, Monday to Saturday 8 AM to 10 PM and Sunday 9 AM to 6 PM. It is not a 24x7 line, so outside those hours use email.

Gati ka number 1860 123 4284 hai. Monday se Saturday subah 8 se raat 10, aur Sunday subah 9 se shaam 6 baje tak call karein.

One number, 1860 123 4284, serves all cities. Branch contacts for Delhi, Bengaluru, Kolkata, Chennai, Hyderabad, Mumbai or Patna come from the Branch Locator under Tools on the Allcargo Logistics website.

Call 1860 123 4284, an 1860 number charged at normal rates, or the Nagpur alternates 0712-7144284 and 0712-2534284. Allcargo Logistics does not list a toll-free line on its contact page as of now.

[email protected]. Put the docket number in the subject so the team can find the consignment.

Within 30 days of delivery, either on 1860 123 4284 or through Raise a Complaint on the Allcargo Logistics website. Keep the docket number ready.

For a carrier-risk claim, Allcargo asks for the original docket copy, invoice, repair estimate, claim letter and packing list, colour photos of the damage, a PAN copy and a cancelled cheque. For a paid booking the sender gets the settlement; for a freight-on-delivery booking, the receiver.

Allcargo Logistics does not carry fragile materials, imitation jewellery, dangerous goods, filled cylinders, or hazardous or liquid material.

Yes. The business now operates as Allcargo Logistics Limited, and a docket carrying any of those names tracks the same way on its website.

Yes. Tap Download to keep Gati's number, hours and email as one image.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with Gati. Always confirm on the official website. How we verify this.